Canon IRC2225 printing using "Canva" program

[doug]

Hi Guys!
Once again, here is the customer issue,
A stripe is occuring when printing from a program using "Canva"....
Otherwise, using word , it is perfectly fine.
Has anyone ever used or seen this before?
Thanking all of you in advance,
Doug

[GIUBOSS]

Re: Canon IRC2225 printing using "Canva" program

Have you already tried with other drivers?

[ADV COPIER]

Re: Canon IRC2225 printing using "Canva" program

Try using the appropriate driver on your device first