Image data when the Copy Function is lose

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • zawmyo201210
    Technician
    • Oct 2022
    • 43
    #1

    [Misc] Image data when the Copy Function is lose

    I have a 4570 copier that I have been sitting idle.
    When using it again, it shows error codes E-00732/733 when power is turned on. I cleaned the DC controllers in my machine. I also cleaned the reader scanner unit and tried again. The error code is no longer displayed. It went ok.
    What happened again was that the (((( copy function )))     data I was supposed to back up was lost. I can't reproduce it in any way.

    In the SERVICE MANUAL book, the Copy UI in service mode 2 also shows (1) so I rescheduled a Main Controller board. It's the same.

    Please suggest what else I can do, experts.
    Last edited by zawmyo201210; 02-12-2024, 07:41 AM.
    Tags: cleaned, data, error, service, shows
    • ADV COPIER
      Pemain
      Site Contributor
      100+ Posts
      • Nov 2022
      • 182
      #2
      Re: Image data when the Copy Function is lose

      try replace flat cable DC to reader
      Let's Drink our Coffee

        Comment

        • zawmyo201210
          Technician
          • Oct 2022
          • 43
          #3
          Re: Image data when the Copy Function is lose

          Originally posted by ADV COPIER
          try replace flat cable DC to reader
          Yes, I am change Dc to Mn board flat cable . But I am same error.

            Comment

            • ADV COPIER
              Pemain
              Site Contributor
              100+ Posts
              • Nov 2022
              • 182
              #4
              Re: Image data when the Copy Function is lose

              If the DC PCB is damaged, try replacing it
              Let's Drink our Coffee

                Comment

                • Peter Sim
                  Trusted Tech
                  250+ Posts
                  • Sep 2008
                  • 440
                  #5
                  Re: Image data when the Copy Function is lose

                  Originally posted by zawmyo201210
                  Yes, I am change Dc to Mn board flat cable . But I am same error.
                  Replace Reader Board

                    Comment

                    • zoraldinho
                      teacher-guide-expert-guru
                      Site Contributor
                      2,500+ Posts
                      • Mar 2008
                      • 4957
                      #6
                      Re: Image data when the Copy Function is lose

                      E732 means that the configuration of the machine has been changed. You have something disconnected, or the device does not detect a unit.
                      Practice makes perfect
                      If it ain't broke, don't fix it
                      A picture is worth a thousand words
                      If you want something done right, you have to do it yourself

                        Comment

                        • zawmyo201210
                          Technician
                          • Oct 2022
                          • 43
                          #7
                          Re: Image data when the Copy Function is lose

                          Originally posted by ADV COPIER
                          try replace flat cable DC to reader
                          ((( I am change new Flat cable. It's okay. )))

                          Another problem is that when the machine has a paper jam, the error system does not go away. I power off the device and turn it back on and it's fine. I looked for this error in the service manual and did not find it.
                          How can I find the error after I turn off the power display? Please help me.

                            Comment

                            • MOLICN
                              Technician
                              • Mar 2024
                              • 19
                              #8
                              Re: Image data when the Copy Function is lose

                              Your situation: Similar to firmware upgrade failure causing data loss in scanning the motherboard PCB.


                              This issue can be fixed by attempting a forced upgrade to fix the data

                                Comment

                                Previous template Next
                                Working...