Plotter YPF710 - Error Code 03130031-2F13

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ricardobres
    Trusted Tech

    100+ Posts
    • Apr 2008
    • 147

    #1

    Plotter YPF710 - Error Code 03130031-2F13

    Can anyone help me with this?
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Do you mean IPF 710?

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Originally posted by ricardobres
      Can anyone help me with this?

      From tech pub>>>>>>>>>>>>>>>

      Error 03130031-2F13
      1. Check for abnormal carriage drive load

      a. Faulty carriage idler pulley (broken spring hook, dropped belt teeth)
      b. Faulty linear encoder sensor
      ( soiled or flawed linear encoder, or improper mounting position / tension )
      c. Soiled carriage rail ( unlock the purge unit and move it by hand)
      * Never oil the carriage rail!!!
      d. Improper carriage belt tension
      e. Foreign matter inside the rail (cutter, cleaning brush, bearing out of position)

      2. Check carriage motor drive at electrical fault

      a. Drive signal / voltage error
      Check main controller J3101-1 for 32v during initial operation at start up
      b. Upgrade firmware if it is v1.31 or any earlier release
      c. Poor connector contact / wiring
      d. Faulty motor (replace the carriage motor and / or the main controller )

      If the error occurs before the start of printing, the main controller is most likely faulty.

      The problem is reported to have occurred as a result of a faulty cutter, depending on the version of firmware.

      or>>>>>>>>>
      If Replacing the Print head does not resolve the problem. Try re-seating the Flex Cable, cleaning the Linear Scale and the Carriage Rail may clear the code.

      Bushings in Carriage Unit get lubricated in the factory.
      * Never oil the carriage rail!!!
      Picture.jpg
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        Very common. Wipe the encoder strip with pure isopropyl alcohol gently. Use a flashlight and shine it throught the strip to inspect it for smudges,etc. I know Canon states not to oil the rail(Oilite bushings on carriage) but i work on a lot of these and you have to clean the rails and oil with light oil regularly. Also make sure rail wiper is replaced when needed.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Oil creates residue with friction/ be careful what type u use
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • V-P
            Senior Tech

            Site Contributor
            500+ Posts
            • Apr 2011
            • 679

            #6
            I agree on the alcohol, but I strongly disagree on the oil. The shaft will have some blackish dirt on it after some time which the shaft cleaner cannot clean.
            However the iPF700/10 series are not as sensitive as the latest series regarding this issue.

            We have a iPF820 which is "2F26 CURSED"

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Originally posted by V-P
              I agree on the alcohol, but I strongly disagree on the oil. The shaft will have some blackish dirt on it after some time which the shaft cleaner cannot clean.
              However the iPF700/10 series are not as sensitive as the latest series regarding this issue.

              We have a iPF820 which is "2F26 CURSED"

              2F13/2F16=Bad Flex Cables ???
              - TECH PUB.
              Micro cracks can cause numerous problems and intermittent random error codes. Using the Flexible Flat Cable Checker (FCC Checker) would be a good idea to find out about the condition of the Flex Cable.>>>>SEE>>FCC Checker TP09.pdf

              All Large Format Printers
              2F26 and 2F1F errors caused by
              'OIL' on 'CARRIAGE RAIL'

              Carriage Assembly contains bronze bushings
              which require no lubrication.
              Customers must be instructed to refrain from lubricating the Carriage Rail, and to clean any dirt, grease, or oil that had accumulated. They should always install the new rail cleaner included with each new Maintenance Cartridge, whenever the Maintenance Cartridge is changed.

              iPF700/800 Series - QM3-0825-000

              iPF8000/9000 Series - QM2-2572-000
              Last edited by teckat; 05-03-2011, 03:22 PM.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • V-P
                Senior Tech

                Site Contributor
                500+ Posts
                • Apr 2011
                • 679

                #8
                I didn't wanna go into this - but since you insist :

                This plotter is CURSED !

                The plotter has done approx 12 miles. No issues except the 2f26.
                First when we noticed the error we did standard checking & cleaning procedure.
                Plotter seemed ok. After a week customer calls again. Same error.

                We go there. Change linear scale and encoder sensor on the carriage & bushings.
                Flashed the latest firmware.
                Plotter ok.

                After 2 weeks - customer calls again - the same error
                We go there. Change flex cable & bushing of the carriage.
                Plotter ok.

                After 1 month same story.
                We go - change the carriage. Plotter ok.

                After 3 months - again customer calls.
                So I am not going through all the story but we replaced:
                flexi cable x 3 times
                linear scale x 2 times
                encoder sensor x 2 times
                carriage horizontal motor
                main-board
                purge unit

                We didn't have power supply board as a spare part. But we did order it and it will come these days.
                That is the only part left.

                The issue with the plotter is that after we visit, the plotter works.
                It will print for 10 - 20 days even a month than again pop up 2f26.

                The error will mostly occur during start of a print. The carriage will move one or two times than somewhere in the middle of the shaft it will bump.There is a noise when it stops.

                We are our of ideas with this plotter.

                Waiting for the power supply board to replace, maybe also the print-head, than I don't know...

                The worst part is that :

                YOU DON'T KNOW FOR SURE IF YOU FIXED IT !!!!

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  sounds like a voltage drop interruption or grounding issue/
                  used to have this bump sound drag issue on scanner rails in the large NP Models that were not grounded properly , or had various other items using same line,unnoticed because electrician tapped in the line from another office or floor.
                  drove u crazy replacing bushings to no avail .

                  After hooking up a line monitor w/readout -Outlet voltage would drop during the day from 115v to 105/100v = Amazing ~~~~~~~

                  this is why we demand a Dedicated Line on all New Installs or New contracts since 2006.
                  if u don't do it/ we send them to XEROX to deal with.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • V-P
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Apr 2011
                    • 679

                    #10
                    I don't know...
                    To be honest I didn't think of this reason. Now that you mention it - it makes a lot of sense.
                    But customer "copy-shop" has extra protection.
                    The whole system gets the power from a big UPS (which also regulates the voltage), who powers up a bunch of devices.
                    All the other devices are fine. I will post after we replace power supply of the printer.
                    Also we will check the readout of the UPS.
                    Thnx for the TIP !

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Originally posted by V-P
                      I don't know...
                      To be honest I didn't think of this reason. Now that you mention it - it makes a lot of sense.
                      But customer "copy-shop" has extra protection.
                      The whole system gets the power from a big UPS (which also regulates the voltage), who powers up a bunch of devices.
                      All the other devices are fine. I will post after we replace power supply of the printer.
                      Also we will check the readout of the UPS.
                      Thnx for the TIP !



                      we had a lot of trouble with those UPS devices, especially if they are cheap ones & if they are connected to non-dedicated outlets that supply power to other items on same floor or throughout building.

                      some of these large UPS units have a cycle that creates line noise, that would wreck havoc on certain Printers {CLC's & some iRC's) causing false Error codes/Jam codes.

                      make sure they are not using a power strip from outlet to this UPS/
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • V-P
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Apr 2011
                        • 679

                        #12
                        Just replaced the power supply board.

                        Same shit !!!

                        Tomorrow we will call an electrician to have a look.

                        Comment

                        • V-P
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Apr 2011
                          • 679

                          #13
                          Electrician went at customer. All testing is Ok.

                          puuuuuhhhhhhhh....

                          Anyone knows a SPELL or a Song for the plotter?
                          spells.jpg

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            when in doubt-cut all wire ties-and I do mean all ,

                            did this on two CLC's once to trace down a shorted wire to frame ground,that was blowing out Fuses on the Power supply-if u know this model the Power Supply was in the worst location u will ever see on a printer- finally found short on next to last harness of P/U unit-funny thing is the two fuses that keep blowing were not traceable to this harness.

                            Another faboulous Canon Wiring Diagram mistake.

                            37776-small_bolt_cutters_II.jpg
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • V-P
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Apr 2011
                              • 679

                              #15
                              I believe I am learning NEW SPELLS !!!

                              I went again at the customer with your tip in mind.
                              But this time I took with me an analog device for measuring the voltage, and old "ICE".

                              So I start measuring the motor voltage at the main unit.
                              Funny thing is: Voltage was fluctuating a lot between 20-30 V.

                              So I CUT THE POWER CABLE in front of the customer (as advised ) and replaced with a new cable.
                              Measure again - fluctuation gone.

                              Plotter has been running a lot these days without a single incident.
                              Keeping my fingers crossed !
                              How could I miss smth like that ???

                              Comment

                              Working...