Canon IR1022IF - IR Toolbox - "No Scanner Selected" "No Scanner Installed"..

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  • ssgb
    • May 2025

    #1

    [Error Code] Canon IR1022IF - IR Toolbox - "No Scanner Selected" "No Scanner Installed"..

    Hi Folks.

    This printer has been driving me crazy for 2 weeks now.. The printer & fax work fine. However I just can;t get the machine to scan:

    I have installed the IR Toolbox for the IR1022 when I fire up and click on scan I get the follwoing errors:

    "There is no scanner selected. Please select a scanner"

    "A supported scanner is not installed. Please install a supported scanner, and then restart Toolbox."


    Any help would be a welcome relief!!!

    Thanks.
  • ciaran
    Technician
    • Mar 2011
    • 45

    #2
    depends what cable you are using to connect, with the ir toolbox as far as i know you need to be connected to the ir1022if using usb. or else forget about the ir toolbox and use scan to folder/email

    Comment

    • ssgb

      #3
      The printer is plugged into a switch. I have downloaded scangear on my pc, however this does not pick up the scanner...

      How can I scan to folder/email??

      Thx.

      Comment

      • ciaran
        Technician
        • Mar 2011
        • 45

        #4
        this should help you

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          iR1022.pdf READ PDF

          iR1022if has it all /are u a tech or end user ????
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Mina Banoub
            Technician
            • May 2011
            • 50

            #6
            Hi,
            the ir1022 toolbar is just a scanning application (tool) but it`snt a driver,so,u have to istall the scaner driver which as i experienced befor doesn`t exist on the canon` support . All u have to do is to find an original setup CD that will finish your problem and will automatically install the scanning driver.

            Comment

            • THUK
              Trusted Tech

              100+ Posts
              • Jul 2008
              • 195

              #7
              hi i had the same problem on a 1024 and the only war round this is to plug USB into pc and load IR tool box software on as a administrator,it took me about two weeks to sort my one out.



              Originally posted by Mina Banoub
              Hi,
              the ir1022 toolbar is just a scanning application (tool) but it`snt a driver,so,u have to istall the scaner driver which as i experienced befor doesn`t exist on the canon` support . All u have to do is to find an original setup CD that will finish your problem and will automatically install the scanning driver.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                iR ToolBox v4.09 for imageRUNNER 1023 Series (Supports Windows Vista 32-bit and 64-bit)


                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • lottje
                  Technician
                  • Mar 2014
                  • 12

                  #9
                  Last edited by lottje; 03-11-2014, 07:58 AM. Reason: Forgot I had a USB cable connected

                  Comment

                  • lottje
                    Technician
                    • Mar 2014
                    • 12

                    #10
                    Re: Canon IR1022IF - IR Toolbox - "No Scanner Selected" "No Scanner Installed"..

                    Ok, so I just read on the Canon site that the USB cable won't work for scanning, guess I need to get a networkcable after all and hope for the best....

                    Comment

                    • spectraindo
                      Trusted Tech

                      250+ Posts
                      • May 2008
                      • 313

                      #11
                      Re: Canon IR1022IF - IR Toolbox - "No Scanner Selected" "No Scanner Installed"..

                      As far as I know, the iR1022 and iR1024 Scans only via USB, network scanning is not supported.
                      Plug the ir to the PC using USB cable and install iR Toolbox and Fax Driver (the Scanner driver is in the fax Driver).

                      Comment

                      • ernesto
                        Trusted Tech

                        250+ Posts
                        • Oct 2011
                        • 430

                        #12
                        i am sorry about
                        Last edited by ernesto; 03-11-2014, 08:14 PM.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: Canon IR1022IF - IR Toolbox - "No Scanner Selected" "No Scanner Installed"..

                          Originally posted by lottje
                          Ok, so I just read on the Canon site that the USB cable won't work for scanning, guess I need to get a networkcable after all and hope for the best....
                          ---------------------------------------

                          What is your exact model

                          The iR1018, iR1022A & iR1022F come with UFRII and require a network adaptor.

                          The iR1022i & iR1022iF come with UFRII & PCL and network adaptor as standard.

                          SEND FUNCTION=Standard for iR1022i/22iF only

                          DADF
                          =Standard for iR1022A/22F/22i/22iF

                          PRINTER FUNCTION
                          =Interface (Standard)

                          iR1018/22A/22F Ethernet (100Base-TX/10Base-T) optional, USB2.0
                          iR1022i/iF Ethernet (100Base-TX/10Base-T), USB2.0


                          iR1022.pdf
                          Attached Files
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • bipc
                            Trusted Tech

                            100+ Posts
                            • Sep 2009
                            • 194

                            #14
                            Life is a learning continuum...

                            Comment

                            • mramlawi
                              Senior Tech

                              500+ Posts
                              • Jul 2011
                              • 838

                              #15
                              Re: Canon IR1022IF - IR Toolbox - "No Scanner Selected" "No Scanner Installed"..

                              i have faced the same problem in win7 64bits and after a deep searches and tests i found the right driver send me your mail to send it for you and it will work safely.
                              Distinguished road makes you jewel in rough

                              Comment

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