How to upgrade firmware on canon ir2520

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  • ppanjj
    • May 2025

    #1

    How to upgrade firmware on canon ir2520

    Hi all, pls can someone help me how i can upgrade firmware on Canon IR2520 in user mode?
    I set my network setings in copier: IP address: 192.168.1.7
    subnet mask:255.255.255.0
    gateway:192.168.1.1

    Then i set DNS: 192.168.1.1
    then i go in user mode on last page and pres "system upgrade" buton,
    then my copier get restart and show me on screen: network download available
    IP address: 192.168.1.7
    and do nothing! SRY for my bad english
  • Cabo
    Technician
    • Aug 2012
    • 41

    #2
    Re: How to upgrade firmware on canon ir2520

    You most download UST and firmware with canon server.Procedure is in attah.
    Attached Files

    Comment

    • toantam
      Technician
      • Nov 2007
      • 63

      #3
      Re: How to upgrade firmware on canon ir2520

      Originally posted by ppanjj
      Hi all, pls can someone help me how i can upgrade firmware on Canon IR2520 in user mode?
      I set my network setings in copier: IP address: 192.168.1.7
      subnet mask:255.255.255.0
      gateway:192.168.1.1

      Then i set DNS: 192.168.1.1
      then i go in user mode on last page and pres "system upgrade" buton,
      then my copier get restart and show me on screen: network download available
      IP address: 192.168.1.7
      and do nothing! SRY for my bad english
      Dear friend!
      At first, you have to use Service Support Tool from Canon, firmware for this model...
      And Are you technician of Canon?
      Hope you can solve your problem.

      Comment

      • ppanjj

        #4
        Re: How to upgrade firmware on canon ir2520

        Hi, and yes im technician of Canon "toantam" and im done with using suport tool, but i heared that canon ir 2520 can update just by setting gatewey.

        THX for the reaplay.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5002

          #5
          Re: How to upgrade firmware on canon ir2520

          Originally posted by toantam
          Dear friend!
          At first, you have to use Service Support Tool from Canon, firmware for this model...
          And Are you technician of Canon?
          Hope you can solve your problem.
          You don't need SST for this model.This model have UST (user support tool).

          Read Cabos attached file!
          Attached Files
          If it ain't broke, don't fix it
          A picture is worth a thousand words

          Comment

          • billy_we

            #6
            Re: How to upgrade firmware on canon ir2520

            Hello,
            I am sorry dont meant to hijack the post but I have a similar problem. Just replaced an canon ir2520 with same model but took the feeder off the old model and connected it on the new machine. Unfortunately, didn't work and my guess is it needs a firmware update. I did all the checks under #SCAN and #FUNCTION there is power to the feeder however, it just prints blanks with lines.

            Feeder works on the old machine fine and the settings appear the same. Feeder responds to FEED-ON, FEEDER, MTR-CHK and returns OK and you here it spin and hear noise. The same is not true when connected to new machine.

            I tried to upgrade firmware but got stuck on screen: network download available IP address: *******


            Does anyone have the right tool for this? Any help would be welcomed.

            Comment

            • Gbr
              Technician

              50+ Posts
              • Nov 2011
              • 50

              #7
              Re: How to upgrade firmware on canon ir2520

              Hello,
              I have a Canon IR 2520i, and every so often (can be multiple times a day, or can work fine for couple days and then again) displays message "network download available IP adress : 192.168.xxx.xxx (it's ip adress allocated to machine)
              Message ussually displays after it's "awaken" from standby.
              Firmware is up to date:

              FW25.jpg

              Network discovery is turned off, and we performed all-clear after upgrade.

              Any ideas?

              Regards

              Comment

              • igor002

                #8
                Re: How to upgrade firmware on canon ir2520

                Hi

                I desperately need the newest firmware for the Canon IR2520. I don't have the Canon SST and Canon UST.

                I need firmware and User Support Tool (someone have information where i find UST? i serch via google but i cant finde )

                My mail: igor002@interia.pl

                Thanks a lot!
                Gregory

                Comment

                • olegosh

                  #9
                  Re: How to upgrade firmware on canon ir2520

                  I got the same error , I desperately need the firmware for the Canon IR2520, mail elenaaravan@gmail.com

                  Comment

                  • Jhn16
                    Junior Member
                    • Sep 2019
                    • 7

                    #10
                    Re: How to upgrade firmware on canon ir2520

                    ANY ONE WHO HAVE A SYSTEM SOFTWARE/FIRMWARE FOR CAN IR 2520 PLEASE
                    LETS CONTACT THROUGH THIS MAIL:
                    johnmtingwa@gmail.com

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22798

                      #11
                      Re: How to upgrade firmware on canon ir2520

                      Originally posted by Jhn16
                      ANY ONE WHO HAVE A SYSTEM SOFTWARE/FIRMWARE FOR CAN IR 2520 PLEASE
                      LETS CONTACT THROUGH THIS MAIL:
                      johnmtingwa@gmail.com
                      CONTRIBUTORS to CTN get a quicker response... and seeing how long it's been since the person WITH the files most times this type thread is dead.

                      Comment

                      • Nguti
                        Junior Member
                        • Mar 2023
                        • 1

                        #12
                        Re: How to upgrade firmware on canon ir2520

                        ANY ONE WHO HAVE THE CANON USER SUPPORT TOOL AND FIRMWARE FOR CANON IR 2520 PLEASE
                        LETS CONTACT THROUGH THIS MAIL: I AM NEED ASAP
                        roland2ndi@gmail.com

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8107

                          #13
                          Re: How to upgrade firmware on canon ir2520

                          Originally posted by Nguti
                          ANY ONE WHO HAVE THE CANON USER SUPPORT TOOL AND FIRMWARE FOR CANON IR 2520 PLEASE
                          LETS CONTACT THROUGH THIS MAIL: I AM NEED ASAP
                          roland2ndi@gmail.com

                          Happy to help.

                          Please contact us via either web site below.

                          www.printerfirmware.co.uk


                          Last edited by copier tech; 10-14-2024, 06:24 PM.
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8107

                            #14
                            Originally posted by RBM
                            ANY ONE WHO HAVE THE CANON USER SUPPORT TOOL AND FIRMWARE FOR CANON IR 2520 PLEASE
                            contact me pls roma.gigel@gmail.com
                            Happy to help. Drop us an email.

                            www.printerfirmware.co.uk


                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

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