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  1. #11
    Trusted Tech 50+ Posts
    Office365 stops accepting email from copier


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    Re: Office365 stops accepting email from copier

    Repeating earlier suggestions


    smtp.office365.com
    TLS port 587
    Add 8.8.8.8 as one of the dns servers.
    Never fails for me.


    I have seen an incorrect email address programmed as a send to address cause a send failure.

  2. #12
    Retired 10,000+ Posts slimslob's Avatar
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    May 2013
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    Bakersfield, CA
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    Re: Office365 stops accepting email from copier

    Quote Originally Posted by BHM View Post
    Repeating earlier suggestions


    smtp.office365.com
    TLS port 587
    Add 8.8.8.8 as one of the dns servers.
    Never fails for me.


    I have seen an incorrect email address programmed as a send to address cause a send failure.
    There is a specific problem recipient address is with a number of non ISP email providers. When the sender domain and the authentication domain do not match, the email is rejected and an error report is sent to the sender.

  3. #13
    Trusted Tech 50+ Posts
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    Narre Warren
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    Re: Office365 stops accepting email from copier

    As an IT consultant, who still has a foot in the copier business.
    It is getting to be best practice to disable SMTP and legacy authentication for Office 365. As part of increasing the secure score in office 365.
    As part of our business processes we have been moving our customers copiers over to SMTP2go with a private domain. We've found that this is a great way to keep our customers working and secure/compliant.

    Sent from my ONEPLUS A6000 using Tapatalk

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