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  1. #1
    Trusted Tech 50+ Posts niyaskarimba's Avatar
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    SMB SCANNING NOT WORKING

    Dear All,
    SMB Scanning not working for few pcs (CANON IRADVC 5051/5250)form different customer locations tried the follow setting

    1.SMB1 is enabled(Programs & features)

    2.checked all the settings in network & sharing center(Password protected sharing is off)

    3.Checked & varrified inbound rules in the firewall setting

    4.Tried by turn off firewalls in the antivirus also

    Kindly suggest any other solution please.

    Thanks in advance.

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: SMB SCANNING NOT WORKING

    If the Image Runners have not been updated to be able to use SMBv2/v3 you need to do so. Microsoft considers SMBv1 to be a potential security issue and disables it. You can enable it if you wish but the next Windows Security Update will disable it again.

  3. #3
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: SMB SCANNING NOT WORKING

    Newest M$ updates cause havoc on older MFPs. Especially when it comes to SMB v1. You shouldn't use it. Update machine firmware or use scan to FTP.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  4. #4
    Engineer senior 50+ Posts giogi's Avatar
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    Re: SMB SCANNING NOT WORKING

    you need to install special firmware
    screen1.JPG
    "Knowledge is a source, but unfortunately ignorance is a sea."

  5. #5
    Trusted Tech 50+ Posts niyaskarimba's Avatar
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    Re: SMB SCANNING NOT WORKING

    Quote Originally Posted by giogi View Post
    you need to install special firmware
    screen1.JPG

    Ok.Thanks
    We will try to update the firmware.

  6. #6
    Senior Tech 250+ Posts
    SMB SCANNING NOT WORKING

    terramobil's Avatar
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    Re: SMB SCANNING NOT WORKING

    Maybe a good chance to sell new machines, especially for the iR ADV C5051. Our salesmen are very happy with such reasons and successful in selling new devices to such customers.

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