Remote printing to a copier

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 7835

    Remote printing to a copier

    I am looking for a solution that would allow a user to print from their home to the copier in the office where the documents would be held in a private password protected queue until released.

    I know about Papercut Mobility print.

    I know about Microsoft Universal Print but that is a heavy duty Enterrprise print solution with both signficant IT overhead and costs. I am looking for a solution for the SMB space.

    Toshiba has released eBridge Global Print but this requires a MS365 subscription.

    Any other ideas?
    Last edited by SalesServiceGuy; 03-16-2023, 09:22 PM.
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14404

    #2
    Re: Remote printing to a copier

    Originally posted by SalesServiceGuy
    I am looking for a solution that would allow a user to print from their home to the copier in the office where the documents would be held in a private password protected queue until released.

    I know about Papercut Mobility print.

    Toshiba has released eBridge Global Print but this requires a MS365 subscription.

    Any other ideas?


    A MS365 subscription is very inexpensive.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

    Comment

    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2835

      #3
      Re: Remote printing to a copier

      VPN and whatever hold print function the device has???

      Sent from my Pixel 6 Pro using Tapatalk

      Comment

      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 7835

        #4
        Re: Remote printing to a copier

        Originally posted by rthonpm
        VPN and whatever hold print function the device has???

        Sent from my Pixel 6 Pro using Tapatalk
        Interesting to think about. In this case, I am quoting a Toshiba product and it has both VPN and Hold print capabilities. Something worthy of a test although my customer is not tech savy and does not have a VPN.

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        • rthonpm
          Field Supervisor

          2,500+ Posts
          • Aug 2007
          • 2835

          #5
          Re: Remote printing to a copier

          Unless it's a sole proprietor business, I'd be leery of a rogue VPN a business environment. Of course if the business signs off on it and accepts the risk, then have at it!

          Sent from my Pixel 6 Pro using Tapatalk

          Comment

          • SalesServiceGuy
            Field Supervisor

            Site Contributor
            5,000+ Posts
            • Dec 2009
            • 7835

            #6
            Re: Remote printing to a copier

            Originally posted by rthonpm
            Unless it's a sole proprietor business, I'd be leery of a rogue VPN a business environment. Of course if the business signs off on it and accepts the risk, then have at it!

            Sent from my Pixel 6 Pro using Tapatalk
            ... it is a Church spread across three distant locations with low tech skills, no IT person and high print volume. I do not want to make the Church vulnerable to any kind of malware attack becuase of something that I suggested so the VPN idea idea is out.

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            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22662

              #7
              Re: Remote printing to a copier

              I asked this question years back (print across VPN). I addressed it to our current IT provider, and they told me that it would be an unacceptable security risk, (I'm not sure why). They said that it was certainly possible and definitely not recommended. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • rthonpm
                Field Supervisor

                2,500+ Posts
                • Aug 2007
                • 2835

                #8
                Re: Remote printing to a copier

                Potentially the church could get a VPN set up pretty cheaply with decent hardware. There's always techsoup for non-profit orgs...

                Sent from my Pixel 6 Pro using Tapatalk

                Comment

                • irtek
                  Trusted Tech

                  100+ Posts
                  • Jun 2009
                  • 106

                  #9
                  Re: Remote printing to a copier

                  I use Anydesk so I experimented and successfully printed to an es2050c set to default to Private Print with a preset code.

                  Comment

                  • SalesServiceGuy
                    Field Supervisor

                    Site Contributor
                    5,000+ Posts
                    • Dec 2009
                    • 7835

                    #10
                    Re: Remote printing to a copier

                    Originally posted by irtek
                    I use Anydesk so I experimented and successfully printed to an es2050c set to default to Private Print with a preset code.
                    ... so let's think about that. The copier is at location A and the computer is at location B many miles away.

                    The Computer at B creates a file that needs to be printed. How does the file get from B to A?

                    Is B connecting to a computer at A, taking control of that computer via Anydesk (unattended) and directing it to print to the copier. The file will reside on the copier's HDD as a Private print job until the user arrives at A and releases it.

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                    • irtek
                      Trusted Tech

                      100+ Posts
                      • Jun 2009
                      • 106

                      #11
                      Re: Remote printing to a copier

                      Yes that is correct. You have to use the paid version of Anydesk that allows you unattended remote access. There will be a computer at location A that is networked to the copier using the Toshiba Universal print driver 2. Go to the driver printer properties / select Advanced Tab / Bottom left you select Printer Defaults / top of graphics select Normal print drop box and change to Private Print / to the right is a box with 3 dots select it and enter password / Apply. In Printer Preferences leave the selection on Normal Print. Computer at location B Open Anydesk App and click the horizontal lines at top right corner and go to settings. On left side select Printer and under Outgoing Print Jobs click Install Anydesk Printer / Printer will install. Now when remotely connected if you if you print using the Anydesk Print Driver the print job will go to the copier and store on HDD. On the copier select the Print Key and you will see the Private Print Jobs / Select User / press ok / box will pop up for the password / enter password / ok / select job and print.

                      Comment

                      • techsxge
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2022
                        • 661

                        #12
                        Re: Remote printing to a copier

                        Email Printing, is it possible for you to do?

                        Otherwise, there is a free software called PrinterShare, essentially the same as google cloud print and such

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                        • SalesServiceGuy
                          Field Supervisor

                          Site Contributor
                          5,000+ Posts
                          • Dec 2009
                          • 7835

                          #13
                          Re: Remote printing to a copier

                          Originally posted by irtek
                          Yes that is correct. You have to use the paid version of Anydesk that allows you unattended remote access. There will be a computer at location A that is networked to the copier using the Toshiba Universal print driver 2. Go to the driver printer properties / select Advanced Tab / Bottom left you select Printer Defaults / top of graphics select Normal print drop box and change to Private Print / to the right is a box with 3 dots select it and enter password / Apply. In Printer Preferences leave the selection on Normal Print. Computer at location B Open Anydesk App and click the horizontal lines at top right corner and go to settings. On left side select Printer and under Outgoing Print Jobs click Install Anydesk Printer / Printer will install. Now when remotely connected if you if you print using the Anydesk Print Driver the print job will go to the copier and store on HDD. On the copier select the Print Key and you will see the Private Print Jobs / Select User / press ok / box will pop up for the password / enter password / ok / select job and print.
                          Thanks for the detail and very clever. I will test.

                          AnyDesk is a mimimum $20.00 month subscription x 60 months = $1,200.00 USD/ $1,650.00 Cdn

                          Toshiba eBridge Global Print is a simpler to execute solution for much less money over the the same 60 month copier lease. The cost of eBridge Global Print can be buried in a lease and can be used by many co-workers.

                          AnyDesk does not require a MS365 subscription. eBridge Global Print does.

                          Therefore, both solutions are good to have available.
                          Last edited by SalesServiceGuy; 03-17-2023, 03:25 PM.

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                          • SalesServiceGuy
                            Field Supervisor

                            Site Contributor
                            5,000+ Posts
                            • Dec 2009
                            • 7835

                            #14
                            Re: Remote printing to a copier

                            Originally posted by techsxge
                            Email Printing, is it possible for you to do?

                            Otherwise, there is a free software called PrinterShare, essentially the same as google cloud print and such
                            I will test. Thanks,

                            Comment

                            • irtek
                              Trusted Tech

                              100+ Posts
                              • Jun 2009
                              • 106

                              #15
                              Re: Remote printing to a copier

                              Anydesk starts @ $14.90 per month.

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