Remote Desktop printer settings

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  • yakyitz
    Trusted Tech

    100+ Posts
    • Nov 2007
    • 224

    Remote Desktop printer settings

  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 34940

    #2
    Re: Remote Desktop printer settings

    It may have to do with the way Remote Desktop accesses print devices at the host. Do the remote computers have the driver with the default settings installed?

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    • yakyitz
      Trusted Tech

      100+ Posts
      • Nov 2007
      • 224

      #3

      Comment

      • yakyitz
        Trusted Tech

        100+ Posts
        • Nov 2007
        • 224

        #4

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        • Samanator
          Service Manager

          Site Contributor
          VIP Subscriber
          500+ Posts
          • Sep 2017
          • 554

          #5
          Re: Remote Desktop printer settings

          Of course not.

          As I understand it (and I could be wrong), the redirected driver most likely is using very basic Microsoft POS print driver.

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          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 34940

            #6
            Re: Remote Desktop printer settings

            Sounds like it is not using the installed driver but instead only grabbing the default driver with no options set. It may be because other than preferences the four drivers are not unique.

            Not overly familiar with Kyocera drivers and software but maybe you can use their Driver Distributor software to create four unique drivers.

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            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2536

              #7
              Re: Remote Desktop printer settings

              As suggested, sounds like you have the generic Windows drivers setup when WSD kicks in. Look at the port, is it an IP address or does it start with WSD?

              If the driver does not see options, the driver will need to be configured. This varies from manufacturer, but it is always in the printer properties section; some call it auto update or configure.
              Once all options are seen and you have the proper drivers, have them setup presets in the driver. They can then choose all the settings with one drop down menu item.


              Failing to plan is planning to fail!!!

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              • yakyitz
                Trusted Tech

                100+ Posts
                • Nov 2007
                • 224

                #8
                Re: Remote Desktop printer settings

                We installed the KX driver using IP. Turns out their IT is using UPD (user profile data(?)) and had to for each user install on the server(?) exactly what we installed on the local PC then update the user policy. I’m not even sure what I just wrote. I just hope someone out there understands it.
                The users wound up having an additional new 4 drivers and have to remember to use the new ones as they “redirected” ones can’t be deleted (?)

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 34940

                  #9
                  Re: Remote Desktop printer settings

                  I think that should be UDP, User Datagram Protocol. Both TCP and UDP are major protocols within the internet protocol suite. Here are a couple of websites where you can learn a little bit about them.
                  TCP vs. UDP — What's the Difference and Which Protocol is Faster?
                  What are TCP and UDP, How Do They Work, and How Do They Compare? | Simplilearn

                  Configuring user policies in Active Directory made sure that each PC got the correct driver.

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