HP Color LaserJet Pro MFP M477fnd fainted copy

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  • Printer77
    Technician

    50+ Posts
    • Sep 2019
    • 57

    #1

    HP Color LaserJet Pro MFP M477fnd fainted copy

    I have problem with HP Color LaserJet Pro MFP M477fnd. When it's printing print is ok. But when I set to copy then machine have fainted print. I tried calibration and scanned same document and it's ok. But copy is still fade.
  • Mitch Barron
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 180

    #2
    Re: HP Color LaserJet Pro MFP M477fnd fainted copy

    Originally posted by Printer77
    I have problem with HP Color LaserJet Pro MFP M477fnd. When it's printing print is ok. But when I set to copy then machine have fainted print. I tried calibration and scanned same document and it's ok. But copy is still fade.
    Have you tried to update firmware?

    Comment

    • Tricky
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 2621

      #3
      Re: HP Color LaserJet Pro MFP M477fnd fainted copy

      You mentioned scans are ok, these machines don't usually suffer from dirty optics and since it's all glued shut there is nothing you can do.

      Print a supplies status page does any colour look faded also try a print quality page.

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1125

        #4
        Re: HP Color LaserJet Pro MFP M477fnd fainted copy

        what are the copy settings set to?

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