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  1. #1
    Manager TSD zeeaxis's Avatar
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    Hp DesignJet 500

    hi everyone,

    i 'm havin a problem with the subject plotter/printer as it gives a message "Open Window and check printhead cover is properly closed,,,,,,,,,,,,,press enter to continue."

    i have gone through all the checks for sensors n switches but wasn't able to solve it. anybody having any clue that could help!!!!!!!!!!!

  2. #2
    Trusted Tech 50+ Posts jeff33's Avatar
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    If it says printhead path you need a new belt, or check for a jam.

  3. #3
    Service Manager 1,000+ Posts
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    error messages with the printhead can also be caused by loose or damaged trailing cables. Reseat or replace the flat white cables going to pcarriage unit.

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