Weird, BH-350 mono, anyone of you guys seen this before?

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3252

    Weird, BH-350 mono, anyone of you guys seen this before?

    BH-350 mono machine 177K, was OK and went into storage for 2 months. Now we wanted to put the machine outside as a loaner. To be sure we replaced the image unit with a new one. Copy/prints which come out now have very heavy solids and in the middle a smudge from leading- to trailing edge.

    Internal prints are the same. Reducing the grid voltage improves situation slightly. I know this type of machine since its introduction 10 years ago but had never ever this effect. The image unit has been tested in another machine where it functions flawlessly.

    Anyone of you guys seen this before? Waddayah think, HV-Unit, Laser?

    Hans

    SCAN-C-353-15091418340.pdf
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 12705

    #2
    Re: Weird, BH-350 mono, anyone of you guys seen this before?

    From your sample it appears it doesn't go edge to edge.(edges are being erased) That means it is being printed on. Check the printhead for partial blockage or dust.

    Comment

    • Synaux
      Service Manager

      Site Contributor
      1,000+ Posts
      • Mar 2012
      • 1224

      #3
      Re: Weird, BH-350 mono, anyone of you guys seen this before?

      Are there any codes at all??

      Comment

      • mharris

        #4
        Re: Weird, BH-350 mono, anyone of you guys seen this before?

        As stated in the previous reply your sample has the edges erased, which would indicate the machine is deliberately printing the image as is.. my first thought would be a scanner issue, however you indicated internal prints are the same. Given that, the printhead is definitely a possibility, but I would look into the MFP board and/or memory module(s). I had one once that printed solid black pages(in my case no edge erase tho).. really looked like an hv issue, but ended up being the MFP.
        BTW, your sample also seems to have some keystoning(optical skew) there.. very common. pulling up on the front left corner of the scanner usually remedies that!
        Good Luck.

        Comment

        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009

          #5
          Re: Weird, BH-350 mono, anyone of you guys seen this before?

          Looks like a drum grounding issue...seems to be overcharging in the center .. I would run the same job on 11x17 to see if you get 2 areas that are overtoned. If you do, I would bet the distance between the 2 suspect areas perfectly match the drum circumference. Almost like the drum is getting too close to the charge section in one spot. Emujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22619

            #6
            Re: Weird, BH-350 mono, anyone of you guys seen this before?

            Is that a LTR-R or a LTR print? The blanking could just be the from scanning the sample. Of all the suggestions I've read so far, I'm leaning towards LTR print, and a dirty laser. =^..^=

            EDIT: Am I allowed to change my mind? The halo leads me to believe that it's charge related. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Flash
              Trusted Tech

              250+ Posts
              • May 2007
              • 378

              #7
              Re: Weird, BH-350 mono, anyone of you guys seen this before?

              Did you reset the drum and developer count and run F8?

              Comment

              • EarthKmTech
                Step aside, noob

                1,000+ Posts
                • May 2009
                • 2141

                #8
                Re: Weird, BH-350 mono, anyone of you guys seen this before?

                having carefully considered my options, my vote is on the laser unit - assuming the defect is running in the feed direction in the middle.

                The unit may be filled with dust causing the dispersed laser emissions through the centre of the image and increased output due to self compensation.

                Though, it sure as hell looks like a HV issue too, so i dont know...

                Comment

                • _SuabE_
                  Service Manager

                  100+ Posts
                  • Jan 2008
                  • 108

                  #9
                  Re: Weird, BH-350 mono, anyone of you guys seen this before?

                  laser.jpg

                  Clean the edge of the laser mirror..
                  sigpic
                  Senior Technician Specialist
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                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5435

                    #10
                    Re: Weird, BH-350 mono, anyone of you guys seen this before?

                    Charge is not enough. Can you do an internal print?
                    Whatever

                    Comment

                    • JR2ALTA
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2010
                      • 2012

                      #11
                      Re: Weird, BH-350 mono, anyone of you guys seen this before?

                      Looks like your paper is sopping wet...other than that no clue

                      Comment

                      • Synaux
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Mar 2012
                        • 1224

                        #12
                        Re: Weird, BH-350 mono, anyone of you guys seen this before?

                        Having been in storage....try taking the filters out...everything else has been covered.
                        i assume there was a roof on this storage facility.....right?

                        Comment

                        • goldencup
                          Trusted Tech

                          250+ Posts
                          • Nov 2008
                          • 366

                          #13
                          Re: Weird, BH-350 mono, anyone of you guys seen this before?

                          Try checking the foam on the erase lamp if it is already deteriorated or almost no foam at all. Replace the foam and then replace a new or used drum. See if copy is improved. The drum is somewhat already exposed due to the light that escape from the erase lamp which should be blocked by the foam.

                          Comment

                          • Don N.
                            Trusted Tech

                            250+ Posts
                            • Nov 2011
                            • 409

                            #14
                            Re: Weird, BH-350 mono, anyone of you guys seen this before?

                            Any rotten foam blockage from erase lamp would be a blank/void line. I remove all rotten blank lamp foam on all machines & have no quality issues. Foam could have gotten on the main charger, but Hans said the IU works in another machine fine. Dirty edges of the laser mirrors corresponds with the edge of the page, not the center and usually produces light solids (remember write to black). I would open the laser door & shine a strong light on the laser slit glass. Look for a haze or dirt. The earlier post about diffusing/blurring the laser & compensation may be it. That laser beam can be obstructed or diffused by a label on the dv unit, but again would likely cause a light or void area. How is the transfer roller? At 177k if original, it's pretty bad I bet. Is the discharge grid next to it filthy? Pop out the transfer roller & look for toner/dv for potential grounding. Clean & assure good contacts on the rt. door & to image unit. WE ALL WANT TO KNOW WHAT YOU FIND!

                            Comment

                            • allan
                              RTFM!!

                              5,000+ Posts
                              • Apr 2010
                              • 5435

                              #15
                              Re: Weird, BH-350 mono, anyone of you guys seen this before?

                              We are all curios Hans.
                              Whatever

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