C5501 not seeing adf

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  • dach78
    Technician
    • Jun 2013
    • 17

    C5501 not seeing adf

    Hi
    I got a pro c5501 that isnt seeing the adf
    Any suggestions?
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22619

    #2
    Re: C5501 not seeing adf

    Are there any error codes recorded on the event log? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • dach78
      Technician
      • Jun 2013
      • 17

      #3
      Re: C5501 not seeing adf

      yes error code C-8001

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22619

        #4
        Re: C5501 not seeing adf

        Excellent. And what does this code indicate? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • ni311
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2008
          • 658

          #5
          Re: C5501 not seeing adf

          How did you end up here? C-8001 indicates that your link between DF and the machine is broken... You might have a broken PRCB or DF board might be defected.
          Konica Minolta Error Codes - Explanations and Solutions

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22619

            #6
            Re: C5501 not seeing adf

            I was encouraging this member to attempt to think for himself. It's a valuable skill. Someday he may need to do that if he becomes a technician.

            Just tossing out solutions teaches him nothing, and he has no incentive to go through the steps to solve it himself. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

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