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  1. #1
    Service Manager 1,000+ Posts
    RX printing wrong size paper


    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
    1,037
    Rep Power
    32

    RX printing wrong size paper

    Setting up RX print for first time.

    RX works and I have it saving to a userbox as per the customers request.

    everything works except it prints a A4 document in the middle of a A3 sheet and I cant see anyway to specify the paper/tray/size when printing it.

    Only options I have are listed below

    Number of Sets (1-999)
    2-Sided Print* ON OFF
    Color* Use Existing Color Setting
    Zoom*
    Existing Setting
    Fixed Zoom 200.0 141.4 122.4 115.4 100.0 86.6 81.6 70.7 50.0%
    Zoom Magnification % (25.0 - 400.0)
    User Preset Zoom 400.0 200.0 50.0%
    Minimal
    Combine* Existing Setting
    Combine Direction Horizontal Vertical
    Booklet ON OFF
    Bind Direction Left Bind Right Bind
    Finishing
    Sort Group Sort
    Offset ON OFF
    Staple OFF 2 Position 1 Position (Left) 1 Position (Right)
    Set Staple Position Auto 0 degrees
    Binding Position Auto Left Bind Right Bind Top Bind
    Fold OFF Half-Fold Center Staple & Fold Tri-Fold
    Half-Fold/Tri-Fold Operation Selection By Copy Job(Multiple Sheets) Sheet By Page
    Specified Page Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10

  2. #2
    Service Manager 1,000+ Posts
    RX printing wrong size paper


    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
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    Rep Power
    32

    Re: RX printing wrong size paper

    and (OP reached character limit)

    Page Margin
    Margin Position Auto Paper Select Left Bind Right Bind Top Bind
    Data Entry mm (0.0 - 20.0)
    Image Shift
    Data Entry
    Horizontal Shift Top Bottom mm (0.0 - 250.0)
    Vertical Shift Left Right mm (0.0 - 250.0)
    Change Back Shift
    Data Entry
    Horizontal Shift Top Bottom mm (0.0 - 250.0)
    Vertical Shift Left Right mm (0.0 - 250.0)
    Sheet/Cover/Chapter Insert
    Cover Sheet
    Front Cover None Front(Copy) Front(Blank)
    Cover Paper Bypass Tray 1 Tray 2 Tray 3 Tray 4
    Back Cover None Back(Copy) Back(Blank)
    Cover Paper Bypass Tray 1 Tray 2 Tray 3 Tray 4
    Insert Sheet
    Insert Page(s)
    (1 - 9999 (max. 30 locations) Example 1, 3, 21)
    Insert Type Copy Blank
    Insert Paper Bypass Tray 1 Tray 2 Tray 3 Tray 4
    Chapters
    Insert Page(s)
    (1 - 9999 (max. 30 locations) Example 1, 3, 21)
    Chapter Paper Insertion Copy Insert None
    Chapter Page Settings Bypass Tray 1 Tray 2 Tray 3 Tray 4
    Stamp
    Date/Time Setting
    Date Type '07/1/23 Jan 23, 2007 1/23/'07 23 Jan, 2007 23/1/'07
    Time Type None 1:23PM 13:23
    Pages All Pages 1st Page Only
    Color Black Red Green Blue Yellow Magenta Cyan
    Text Size 8pt 10pt 12pt 14pt
    Text Type Times Roman Helvetica
    Print Position Top Left Top Top Right Left Center Right Bottom Left Bottom Bottom Right
    Fine-Tune
    Top & Bottom Adjustment Top Bottom mm (0.0 - 50.0)
    Left & Right Adjustment Left Right mm (0.0 - 50.0)

    Page
    Page Number Type P1, P2, P3... 1, 2, 3... 1-1, 1-2... 1/5, 2/5... -1-, -2-...
    Starting Page (-99999 - 99999)
    Starting Chapter Number (-100 - 100)
    Insert Sheet Setting
    Cover Sheet Print on Front and Back Cover Print on Back Cover only None
    Insert (Copy) Print Do Not Print Skip the Page(s)
    Insert(Blank) Do Not Print Skip the Page(s)
    Color Black Red Green Blue Yellow Magenta Cyan
    Text Size 8pt 10pt 12pt 14pt
    Text Type Times Roman Helvetica
    Print Position Top Left Top Top Right Left Center Right Bottom Left Bottom Bottom Right
    Fine-Tune
    Top & Bottom Adjustment Top Bottom mm (0.0 - 50.0)
    Left & Right Adjustment Left Right mm (0.0 - 50.0)

    Preset Stamp
    Stamp Type URGENT PLEASE REPLY TOP SECRET FOR YOUR INFORMATION DO NOT COPY IMPORTANT CONFIDENTIAL DRAFT
    Registered Stamp No registered stamp available.
    Pages All Pages 1st Page Only
    Text Size Standard Small
    Color Black Red Green Blue Yellow Magenta Cyan
    Print Position Top Left Top Top Right Left Center Right Bottom Left Bottom Bottom Right
    Fine-Tune
    Top & Bottom Adjustment Top Bottom mm (0.0 - 50.0)
    Left & Right Adjustment Left Right mm (0.0 - 50.0)

    Copy Protect
    Registered Stamp No registered stamp available.
    Preset Stamp Invalid copy Copy Invalid Private Unauthorized Draft Confidential Illegal copy
    Date/Time Setting
    Date Type '07/1/23 Jan 23, 2007 1/23/'07 23 Jan, 2007 23/1/'07
    Time Type None 1:23PM 13:23
    Other
    Job Number ON OFF
    Serial Number ON OFF
    Distribution Control Number
    (1 - 99999999)
    Output Method Number only Put zeros in front
    Detail Settings
    Color Black Magenta Cyan
    Density Light Normal Dark
    Pattern Emboss Text Emboss Background
    Pattern Contrast +2 +1 0 -1 -2
    Pattern Size Small Standard Large
    Pattern Overwrite Front (Overwrite) Back
    Background Pattern Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 Pattern 6 Pattern 7 Pattern 8
    Position
    Angle +45 degrees 0 degrees -45 degrees

    Stamp Repeat
    Registered Stamp No registered stamp available.
    Preset Stamp Invalid copy Copy Invalid Private Unauthorized Draft Confidential Illegal copy

  3. #3
    Service Manager 1,000+ Posts
    RX printing wrong size paper


    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
    1,037
    Rep Power
    32

    Re: RX printing wrong size paper

    Turns out the original PDF was not A4 dimensions.

    recreated the PDF and it now prints ok, still find it strange the option to pick a paper tray is not a option but luckily in this case it didnt matter

  4. #4
    Field Supervisor 500+ Posts Bix's Avatar
    Join Date
    Apr 2018
    Location
    Berlin
    Posts
    983
    Rep Power
    20

    Re: RX printing wrong size paper

    Hi, in the driver it should allow it. But you mean from the additional trays?

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