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  1. #1
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    C224 printing problem

    I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

    The old Windows 2008 server prints fine, copy and scanning working as expected.

    As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

    What am I missing, surely its something easy.

  2. #2
    Service Manager 1,000+ Posts
    C224 printing problem


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    Re: C224 printing problem

    Quote Originally Posted by SBTech View Post
    I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

    The old Windows 2008 server prints fine, copy and scanning working as expected.

    As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

    What am I missing, surely its something easy.
    What status do print jobs have in job history

  3. #3
    Service Manager 1,000+ Posts
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    Re: C224 printing problem

    Quote Originally Posted by SBTech View Post
    I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

    The old Windows 2008 server prints fine, copy and scanning working as expected.

    As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

    What am I missing, surely its something easy.
    Is Job Accounting with user codes enabled on the MFP???C224 printing problem

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  4. #4
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    Re: C224 printing problem

    Quote Originally Posted by qbert69 View Post
    Is Job Accounting with user codes enabled on the MFP???C224 printing problem

    Sent from my SM-N950U1 using Tapatalk

    Thanks for pointing me in the right direction! It was account tracking which I had not looked at.

  5. #5
    Service Manager 1,000+ Posts
    C224 printing problem


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    Re: C224 printing problem

    Lol U said access control was off in your OP

    Sent from my Nokia 7 plus using Tapatalk

  6. #6
    IT Manager 2,500+ Posts bsm2's Avatar
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    Re: C224 printing problem

    Make sure in the driver its the c224 think its the last tab
    Double check account code and authentication is off

  7. #7
    Service Manager 1,000+ Posts
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    Re: C224 printing problem

    Quote Originally Posted by SBTech View Post
    Thanks for pointing me in the right direction! It was account tracking which I had not looked at.
    DERP!!!C224 printing problemC224 printing problemC224 printing problemC224 printing problem

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
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  8. #8
    Service Manager 5,000+ Posts
    C224 printing problem

    Phil B.'s Avatar
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    Re: C224 printing problem

    Quote Originally Posted by SBTech View Post
    I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

    The old Windows 2008 server prints fine, copy and scanning working as expected.

    As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

    What am I missing, surely its something easy.
    are you sure it's not a WSD port?

  9. #9
    Service Manager 1,000+ Posts
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    Re: C224 printing problem

    Quote Originally Posted by Phil B. View Post
    are you sure it's not a WSD port?
    Problem Solved. Refer to post #7.

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
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  10. #10
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    Re: C224 printing problem

    Quote Originally Posted by rrrohan View Post
    Lol U said access control was off in your OP

    Sent from my Nokia 7 plus using Tapatalk
    "User Authentication" was off, "Account Track" was on and that was it

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