C300i PDF/A Font Data

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  • oliver88
    Technician

    Site Contributor
    • Aug 2020
    • 20

    C300i PDF/A Font Data

    Hello

    Would anyone happen to have the PDF/A data for a Konica C300i?

    It seems to have disappeared from the machine and is giving a warning that it is not installed.

    Thanks
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: C300i PDF/A Font Data

    Hi, G00-E9 firmware now requires the installation of the fonts for PDF/A. This happens if you have formatted in the past.
    If you want, I can send you.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7879

      #3
      Re: C300i PDF/A Font Data

      Originally posted by oliver88
      Hello

      Would anyone happen to have the PDF/A data for a Konica C300i?

      It seems to have disappeared from the machine and is giving a warning that it is not installed.

      Thanks
      Hi Oliver,

      I have just emailed you this software.

      PDF_A font is missing.pdf
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: C300i PDF/A Font Data

        Originally posted by oliver88
        Hello

        Would anyone happen to have the PDF/A data for a Konica C300i?

        It seems to have disappeared from the machine and is giving a warning that it is not installed.

        Thanks

        You must have updated firmware and function version..New f/w gives PDF/a features and many of my guys are telling me they are getting this message. I think it's installed at the factory, but if Bizhub Secure was installed, or HDD was formatted you lose OCR, PDF/A, Movie, Card reader..E

        Comment

        • emujo2
          Service Manager

          1,000+ Posts
          • Mar 2017
          • 1580

          #5
          Re: C300i PDF/A Font Data

          David, this has nothing to do with a needed or missing font.. Upgrading to the newest function version gives the machine the ability to scan in the PDF/A format. Out of the box the required PDF/A data file is installed, but adding bizhub secure or formatting the HDD deletes this file which you only find out about when you update the f/w and function version..But, since you mentioned it, how were you able to upload a non resident font to the machine? We have tried over the years, but finding the font in the format required for PSDA has never worked. E

          Comment

          • jonbonse
            Senior Tech

            Site Contributor
            500+ Posts
            • Jun 2009
            • 698

            #6
            Re: C300i PDF/A Font Data

            Hi guys

            Can anyone provide the pdf/a font data?

            Kind regards

            Comment

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