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  1. #1
    Field Supervisor 500+ Posts
    C-3110, display light out...


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    C-3110, display light out...

    I could have sworn I put a post up here about this issue, but maybe not.

    I have several of these where the backlight (control panel) is out. Tried replacing the entire panel with a known, working (light) panel, but it didn't fix it.

    Anyone have any other ideas? I looked through every setting in Admin mode to see if there was something that would turn off the light, but couldn't find it.

    Thanks in advance guys!
    OC

  2. #2
    Senior Tech 250+ Posts
    C-3110, display light out...

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    Re: C-3110, display light out...

    Quote Originally Posted by Oystercopy View Post
    I could have sworn I put a post up here about this issue, but maybe not.

    I have several of these where the backlight (control panel) is out. Tried replacing the entire panel with a known, working (light) panel, but it didn't fix it.

    Anyone have any other ideas? I looked through every setting in Admin mode to see if there was something that would turn off the light, but couldn't find it.

    Thanks in advance guys!
    OC
    most likely down to the SSD, i have also had this when the network cable is plugged in causing the display not to turn on

    turned on without network cable and for some reason came on, then just plugged the network cable back in

  3. #3
    Field Supervisor 500+ Posts
    C-3110, display light out...


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    Re: C-3110, display light out...

    Thanks for that Kenny... yeah, maybe the SSD, but I've tried with or without network cable; no difference.
    OC

  4. #4
    Service Manager 5,000+ Posts
    C-3110, display light out...

    copier tech's Avatar
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    Re: C-3110, display light out...

    Quote Originally Posted by Oystercopy View Post
    I could have sworn I put a post up here about this issue, but maybe not.

    I have several of these where the backlight (control panel) is out. Tried replacing the entire panel with a known, working (light) panel, but it didn't fix it.

    Anyone have any other ideas? I looked through every setting in Admin mode to see if there was something that would turn off the light, but couldn't find it.

    Thanks in advance guys!
    OC
    Awful machine especially now they are getting so old.

    I would try the panel ribbon cable these often fail on this POS.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
    Field Supervisor 500+ Posts
    C-3110, display light out...


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    Re: C-3110, display light out...

    True copier tech... I know they're not a great machine, but they still fit that sweet spot for an all in one desktop, where customers want the features, but not the size.
    So you've had a lot of those ribbon cables fail?
    OC

  6. #6
    Service Manager 1,000+ Posts
    C-3110, display light out...


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    Re: C-3110, display light out...

    Just dull or totally blank?

    Sent from my Pixel 4 XL using Tapatalk

  7. #7
    Field Supervisor 500+ Posts
    C-3110, display light out...


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    Re: C-3110, display light out...

    Actually, some are just barely lit, while others have no backlight at all ..... strange
    OC

  8. #8
    Service Manager 5,000+ Posts
    C-3110, display light out...

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    Re: C-3110, display light out...

    Quote Originally Posted by Oystercopy View Post
    Actually, some are just barely lit, while others have no backlight at all ..... strange
    OC
    If the panel is dim then most likely the ribbon cable.

    If no display, you've tried a new panel & cable but the device still prints then most likely the MFP board.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #9
    Field Supervisor 500+ Posts
    C-3110, display light out...


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    Re: C-3110, display light out...

    Actually CT, I had only tried the panel, not the cable. But I'll try the cable next.
    OC

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