Hey guys,
So, I've sold this model a few times and have not had this issue until now. I went back and read the threads on guys having issues with the machines using too much toner, etc. My FW is late (I just sold and updated the FW this year before selling the machine new), but she's going through Cyan toner very rapidly, and I believe I even (will have to go back and check) replaced the Cyan IU once already. Machine is fairly low mileage, I want to say less than 20K. The machine also, so the customer tells me, decides not to print sometimes also (drops off the network and customer has to reboot machine to get it back) so I was wondering if there might also be a logic board problem on this box?
So it seems that sometimes you can agitate the units (through Image Stabilization and Reset mode?) to get it to mix better, and some guys seem to have had success doing that. It does also seem that quite a few have replaced the IUs to fix the issue, although my machine should have been a later S/N since I sold it this year (sorry I don't have some of this data at my fingertips; I'm typing this at 4am) so was just wondering what's been the most common fix lately for these issues?
And since I'm not familiar with the Toner Concentration settings, can someone please tell me where I can find that? I've seen it in SM before but can't recall.
Thank you in advance!
OC
So, I've sold this model a few times and have not had this issue until now. I went back and read the threads on guys having issues with the machines using too much toner, etc. My FW is late (I just sold and updated the FW this year before selling the machine new), but she's going through Cyan toner very rapidly, and I believe I even (will have to go back and check) replaced the Cyan IU once already. Machine is fairly low mileage, I want to say less than 20K. The machine also, so the customer tells me, decides not to print sometimes also (drops off the network and customer has to reboot machine to get it back) so I was wondering if there might also be a logic board problem on this box?
So it seems that sometimes you can agitate the units (through Image Stabilization and Reset mode?) to get it to mix better, and some guys seem to have had success doing that. It does also seem that quite a few have replaced the IUs to fix the issue, although my machine should have been a later S/N since I sold it this year (sorry I don't have some of this data at my fingertips; I'm typing this at 4am) so was just wondering what's been the most common fix lately for these issues?
And since I'm not familiar with the Toner Concentration settings, can someone please tell me where I can find that? I've seen it in SM before but can't recall.
Thank you in advance!
OC
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