BH-4050 (momo), Admin password lock

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  • Hansoon
    Field Supervisor
    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3237

    BH-4050 (momo), Admin password lock

    Machine just came in from a wholesaler. Unfortunately, the service mode is inaccessible because it needs an unknown password. Tried all the known and usual passwords, but they do not work. Also, waiting for 5 minutes after on/off after 3 wrong tries didn't allow entering passwords.

    Can't find anything in the tech manuals and never had this with these cute, nice machines, so I do not know how to solve this. Any help please?

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • techsxge
    Senior Tech
    Site Contributor
    500+ Posts
    • Jan 2022
    • 661

    #2
    Re: BH-4050 (momo), Admin password lock

    Question:
    How to unlock CE password when multiple invalid attempts have been made?


    Answer:
    Perform the steps below.
    1. Select Counter
    2. Select Keypad
    3. Press Stop ->0->9->3->1->7 (You will not see the screen change)
    Note: Wait a MINIMUM of 5 minutes
    4. Power off the Machine, wait 10 seconds and turn the machine back on


    Note: You will now be able to use the default (92729272) password to access Service Mode

    Comment

    • Hansoon
      Field Supervisor
      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3237

      #3
      Re: BH-4050 (momo), Admin password lock

      Thanks but:

      Unfortunately, the service mode is inaccessible because it needs an unknown password. Tried all the known and usual passwords, but they do not work. Also, waiting for 5 minutes after on/off after 3 wrong tries didn't allow entering passwords.


      Hans
      " Sent from my Intel 80286 using MS-DOS 2.0 "

      Comment

      • strider5555
        Technician
        Site Contributor
        50+ Posts
        • Jun 2008
        • 96

        #4
        Re: BH-4050 (momo), Admin password lock

        You could try this.

        Problem
        CE pasword/Service mode locked

        Solution
        CAUSE:To many failed attempts entering CE password

        SOLUTION: Perform a System Restore by following the steps below.
        1. Select Administrator Setting
        2. Using the numeric keypad enter 12345678
        3. Select Security Settings
        4. Select Security Details
        5. Select Initialize
        5. Select Restore system
        6 Select OK
        7. The machine will automatically reboot.
        8. Select Menu - Touch Menu.
        9. Select counter - Touch [Counter].
        10. Select Keypad
        11. Using the numeric keypad enter Stop 00, Stop 01
        12. Enter CE password 92729272
        13. Press OK

        Comment

        • techsxge
          Senior Tech
          Site Contributor
          500+ Posts
          • Jan 2022
          • 661

          #5
          Re: BH-4050 (momo), Admin password lock

          Originally posted by Hansoon
          Thanks but:





          Hans
          ups.

          Comment

          • haryo
            Junior Member
            • Mar 2020
            • 2

            #6
            Re: BH-4050 (momo), Admin password lock

            i have same problem with admin and ce password standard pass it is not accept.
            after 3 atempts go in lock mode,then i go 03971 and waiting 5min,then another atempt with all KM list password but not acept any.
            Any solution of this problem.

            Comment

            • Synthohol
              Certified Konica Expert
              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5168

              #7
              Re: BH-4050 (momo), Admin password lock

              its "Stop-0-3-9-7-1"
              only saying because you didnt specify you hit stop 1st as part of the sequence.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

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