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  1. #1
    iftikhar_p
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    What do Prints in Scan/Fax field of Counter Report represent?

    Hi Everyone.

    We have a few Konika Minolta photocopiers in our company and are now planning to document the Counter reports. However we are not sure of some of the figures listed in the counter list.

    Under Scan/Fax there are two fields; Print & Scans. What do the figures in these two fields represent and whether they are taken into account while calculating the Total counter or Counters for Black and Color prints?

    Thank you in advance.

  2. #2
    Field Service Manager 1,000+ Posts
    What do Prints in Scan/Fax field of Counter Report represent?

    pepper38_cnd's Avatar
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    Re: What do Prints in Scan/Fax field of Counter Report represent?

    Without seeing the report or knowing which models, I would say that since it is under the heading Scan/Fax that Prints would be the number of pages that were outputted and Scans would be pages that were Sent/transmitted. A simple test would be to print the report send 2 pages ( email or fax ) and receive 3 pages (fax ), output the report again and compare.
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  3. #3
    Master Of The Obvious 10,000+ Posts
    What do Prints in Scan/Fax field of Counter Report represent?

    blackcat4866's Avatar
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    Re: What do Prints in Scan/Fax field of Counter Report represent?

    Quote Originally Posted by iftikhar_p View Post
    Hi Everyone.

    We have a few Konika Minolta photocopiers in our company and are now planning to document the Counter reports. However we are not sure of some of the figures listed in the counter list.

    Under Scan/Fax there are two fields; Print & Scans. What do the figures in these two fields represent and whether they are taken into account while calculating the Total counter or Counters for Black and Color prints?

    Thank you in advance.
    Same qualifier: I'd have to see the report.

    But I'm guessing that the Scan/Fax > Prints: include fax receptions and the various fax and scan reports.
    Scan/Fax > Scans: includes the number of scans resulting from faxes, scans to email, scans to SMB, scans to FTP, Scan to TWAIN, and scan to Box.

    What won't be included in this category is Prints from PC, Copies, and scans to make copies. It's easier to define the exceptions. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    iftikhar_p
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    Re: What do Prints in Scan/Fax field of Counter Report represent?

    Thanks Pepper38 and Blackcat for your responses and apologies for being a novice and not providing complete details.

    We have Konika Minolta 751, 500, Bizhub 501, Bizhub C360 photocopiers. We are now in a process of documenting Counter reports before billing the individual departments that use those machines.

    I've attached a report from out KM 751 machine. This one has a high number of prints under Scan/Fax as compared to others. So we are trying to figure what this figure (3516) represents.

    Thanks in advance.
    Attached Files Attached Files

  5. #5
    Master Of The Obvious 10,000+ Posts
    What do Prints in Scan/Fax field of Counter Report represent?

    blackcat4866's Avatar
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    Re: What do Prints in Scan/Fax field of Counter Report represent?

    The manual does not offer anything terribly enlightening about the specific sources of those prints. Perhaps you have a scan confirmation report or fax confirmation report enabled? Those reports could easily add up to 3516 pages. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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