Taskalfa 5500i Error Code C7101

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  • spid3rguy
    Technician
    • Nov 2011
    • 16

    #1

    [Error Code] Taskalfa 5500i Error Code C7101

    Dear Techs,

    I purchased Taskalfa 5500i with good print quality and the machine was running fine till 5000 copies but after that print got diminished. I used 132 to add toner but nothing happened. The toner box was full but machine showed it running out of toner. I changed it with original cartridge then toner fed into machine. But this error came up and now its going anywhere. I can only make 5 copy at a time, more than that error c7101 come to screen.

    Please guide me how to set good values manually with U131.
    Screen shots are as under:

    IMG-20170906-WA0011.jpgIMG-20170906-WA0013.jpgIMG-20170906-WA0015.jpgIMG-20170906-WA0004.jpgIMG-20170906-WA0008.jpg

    Regards

    Khawar Hayat
    rwstlg@live.com
  • Kyo fan
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 368

    #2
    Re: Taskalfa 5500i Error Code C7101

    Make sure that the developer unit is properly locked in place. If it doesn't help, you will need to replace it.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22946

      #3
      Re: Taskalfa 5500i Error Code C7101

      The resolution of your photos is too low for me to view anything useful. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2028

        #4
        Re: Taskalfa 5500i Error Code C7101

        OEM toner??

        Comment

        • spid3rguy
          Technician
          • Nov 2011
          • 16

          #5
          Re: Taskalfa 5500i Error Code C7101

          Originally posted by JR2ALTA
          OEM toner??
          Thanks for your reply. I am using OEM Toner Box but toner is from other cartridge. Means i have put it from top through a hole!

          Please tell me if this machine can detect empty toner and can not used again again?

          And do I have to purchase a new OEM Toner?

          Will this help?

          Regards

          Comment

          • Santander
            Senior Tech

            Site Contributor
            500+ Posts
            • May 2009
            • 768

            #6
            Re: Taskalfa 5500i Error Code C7101

            Originally posted by spid3rguy
            Thanks for your reply. I am using OEM Toner Box but toner is from other cartridge. Means i have put it from top through a hole!

            Please tell me if this machine can detect empty toner and can not used again again?

            And do I have to purchase a new OEM Toner?

            Will this help?

            Regards
            5500i toners have an rfid chip that the machine tracks, simply adding more toner to a cartridge that the machine has already determined is empty will not allow the unit to add toner to the developer. Just put in a new toner cartridge for the 5500i! You said that you added toner from another cartridge, what cartridge? Is it compatible with the 5500i? All Toner is not the same. You are creating more problems for yourself than is necessary.

            Comment

            • spid3rguy
              Technician
              • Nov 2011
              • 16

              #7
              Re: Taskalfa 5500i Error Code C7101

              Originally posted by Santander
              5500i toners have an rfid chip that the machine tracks, simply adding more toner to a cartridge that the machine has already determined is empty will not allow the unit to add toner to the developer. Just put in a new toner cartridge for the 5500i! You said that you added toner from another cartridge, what cartridge? Is it compatible with the 5500i? All Toner is not the same. You are creating more problems for yourself than is necessary.

              Thanks alot for your kind reply! New OEM Toner with Rfid chip is coming in courier, i will let you know after installing it in machine!

              Thanks again

              Regards

              Comment

              • sa43
                Junior Member

                Site Contributor
                • Aug 2016
                • 6

                #8
                Re: Taskalfa 5500i Error Code C7101

                Hello

                I have several of these machines: Kyocera 5500i Utax CD1455 and error C7101 - black developer error. I searched and dug and found what causes this rather common mistake. Although the developer has a lifetime of up to 600,000 prints, sometimes even after about 100,000 shows this error and replace it? after all, the developer is 600,000, so I was looking and it turns out and this probably applies to all development teams in kyocers / Utaxach. A film is glued between the td sensor and the developer housing, which should not be there in the developer. The td sensor housing adheres to this film and the flag itself is wiped from the other side with a flag, which after some time causes deformation of this film, so that the sensor does not overlap the sensor and the toner level sensor does not read. You should remove this film (cut out) then secure the sensor so that the developer does not spill on the bottom of the developer. In this way I saved 4 developer teams. The level of sensor reading from 15 jumped immediately on 520 and the machines have been running for over 3 weeks. I will add that you can buy the developer itself and the black magnetic roller in china

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 16308

                  #9
                  Re: Taskalfa 5500i Error Code C7101

                  Originally posted by zanaty
                  Dear Techs,I purchased Taskalfa 5500i .... error c7101 .......
                  Please guide me how to set good values m
                  This error means something went wrong with values of (Developer/Toner)
                  the main culprit is the t/c sensor or the ID sensor on the Developer unit
                  other time (real percent is not equal i.e if toner is more than developer copies will be paled if developer is more a black background will appear while text is not dark enough
                  the solution
                  u should have the unit refilled with a new developer and go to U131 and execute and hit start
                  (make sure you have the right toner for you machine with good quality)

                  or you will have to change the Developer unit
                  -----------------


                  Few occasions the hopper is blocking toner path so you have to make sure it's not clogged either

                  First thing I'd do is run a bunch of skyshott to get all the unknown toner out of the DV unit and then put OEM toner in and run calibration. You may end up having to replace the DV unit.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

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