c7000 supply tonor motor error task alfa 250ci

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030

    #1

    [Error Code] c7000 supply tonor motor error task alfa 250ci

    based on technical bulletin 6 c7000 is supply toner motor error... its the toner motor above the developer cleaner combo color motor set and developer cleaner combo black set

    question.... how do I get it out of the machine and where exactly is it... ???

    I opened the back of the machine... unlatched the swivel that has the board and hard drive on it... opened up and no motor... just a board... I decided to go in from the front... but decided to check the parts and service manuals... from the parts manual... it looks like you remove it from the back... but not really sure where it is because I don't see it... this is the motor labeled as E in the technical bulletin...

    any guidance would be helpful...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
  • Tonerkiller
    Senior Tech

    500+ Posts
    • Oct 2012
    • 665

    #2
    Re: c7000 supply tonor motor error task alfa 250ci

    From what I remember you get to from the front. But with this model you always take the back cover off and make sure that all the motors are turning at predrive.

    Comment

    • n25an
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1030

      #3
      Re: c7000 supply tonor motor error task alfa 250ci

      ok... so you open the front bay door...
      take out the waste toner bucket
      take out the four screws...
      pop off the contraption that supplies toner and collects waste toner...
      thats where I am stuck...

      I can futz around and figure it out... but I am just curious if anyone's done it... so they can give me an idea of whats next...

      I don't want to futz around with this machine too much because.... its so easy to mess up the cables in this machine and the cables can give you so much bleepin error codes...

      and concerning the repair... customer is going to junk the machine... but I am really curious how to actually get to the toner supply motor...
      Sad To Say I Don't Have a Life
      I do this stuff on the weekends too

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22930

        #4
        Re: c7000 supply tonor motor error task alfa 250ci

        The toner motors are accessed from below the top exit tray/print engine top cover. They're mounted to the front side of the rear frame. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Kidaver
          Ghoulscout

          500+ Posts
          • Apr 2011
          • 912

          #5
          Re: c7000 supply tonor motor error task alfa 250ci

          well once you got the toner supply unit off you'll see the two front pwb boards...those gotta come out....the top inner cover has to come out....the black guides for the toner cartridges have to come out...then the inner back cover as well...that should get you where you need to be...the motor in there is the same or similar to the dev cleaning motors if I recall....it's not really hard...just a lot of crap to get to it...
          "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

          Comment

          • n25an
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2008
            • 1030

            #6
            Re: c7000 supply tonor motor error task alfa 250ci

            bleep bleep.... sounds like bleep bleep.... my marriage.... bleep... frackin... bleep... bleep....

            ok... I have calmed down...

            great googly moogly....

            thanks...

            I appreciate... the information...

            thanks again...
            Sad To Say I Don't Have a Life
            I do this stuff on the weekends too

            Comment

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