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  1. #1
    Join Date
    Nov 2017
    Rep Power

    Kyocera MC-3100 Main Charger Help

    Hi Guys

    I would like to know if there are any settings or anything that can be done to help increase the service intervals for cleaning the MC-3100 on Kyocera machines. In our company they usually need to be cleaned around 30K prints. We have around 300 of the 2100/4200/3055/3155 machines so it does become quite tiring to be running around all day cleaning those chargers.

    Any feedback would be much appreciated.

  2. #2
    Senior Tech 250+ Posts
    Join Date
    Aug 2011
    Rep Power

    Re: Kyocera MC-3100 Main Charger Help

    We have > 300 units in the field with inbuilt MC-3100 and we don`t get problems >3% with this MC if orignal toner in use. (>3% means epidemic failure...)
    1 distributor asked for compensation payment because of similar problem like yours, but he forgot that a few month ago, during a video conference, he told me that his dealers are using generic toner from Katun.
    So i asked Katun for safety data sheet and of course, i got it.
    Now i compared the ingredients and found amorphe silicium dioxide amout was < 4% instead of <2% from original toner.
    (Amorphe silicium dioxide is a white powder to increase the flow from toner...)

    Sorry, but no compensation from our side.....

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