My custopmer has lost a pinch roller on the out put roller assy. is this a spare part or do I have to order the complete redrive assy to got the pinch roller? I believe the part number on the redrive assy is 41x1204?
ms621
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Re: ms621
Yes you will need to order the entire unit to get the pinch roller. Replace the entire unit and bill accordingly. I would think these rollers would be common across a few models if you have any printers you use for parts.
Keep the old unit for the next time you need a spare pinch roller.Comment
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