I recently changed the Color PCU in our Ricoh Aficio SP C411dn, which is in three parts. After I turned the machine on, I got the SC 302 message. The message is one of a set, each one identifying the particular color pcu (C,Y,M or K). It pointed to the C, so I removed it, and it was missing a piece. There is a white plastic round piece on one end that's flat on top. It was missing. I took one off the old PCU and put it on the new one. I re-installed the PCU and turned the machine back on, and it worked! Hurrah!

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