[Jamming] IMC2000 with SPDF frequent J063 originals jam

[mrwho]

Good afternoon.

I'm following an IMC2000 with heavy scan usage, where the customer complains about frequent J063 jams.

I've been following a couple of threads on that but related to previous models (taking about firmware and modifications), so I would assume the design problems would be solved on this model.

After firmware update and roller replacement (more than once), I've tried a hint suggesting using a AF032080 separation roller.

I'm testing now, but I'm surprised no one else complained about this on this model family (or I just didn't find it).

Anyone?

[slimslob]

Re: IMC2000 with SPDF frequent J063 originals jam

J063 on the SPDF is a trail edge jam detected at the trail edge. Different separator roller might if it tends to stay cleaner. I had an oilfield service company that had a number of Conex filled with storage boxes of old well logs that their corporate decided needed to be uploaded to digital storage. They had one person working 8 hours a day 5 days a week scanning them. Almost all the documents were dust impregnated and that dust quickly built up on the DF rollers as well as the black reference pads for the separation, skew correction and registration sensors.

[mrwho]

Re: IMC2000 with SPDF frequent J063 originals jam

J063 on the SPDF is a trail edge jam detected at the trail edge. Different separator roller might if it tends to stay cleaner. I had an oilfield service company that had a number of Conex filled with storage boxes of old well logs that their corporate decided needed to be uploaded to digital storage. They had one person working 8 hours a day 5 days a week scanning them. Almost all the documents were dust impregnated and that dust quickly built up on the DF rollers as well as the black reference pads for the separation, skew correction and registration sensors.

Thank you. That wa indeed a possibility. I should've noted that i cleaned all the sensors and pads by the time I updated the firmware. Also I saw the sheets entering the DF by the twos and threes before jamming.

I've read about cutting a mylar short, but I'm reluctant of making modifications I can't undo unless I'm out of options or I'm pretty sure it will work.

[dalewb74]

Re: IMC2000 with SPDF frequent J063 originals jam

i would inspect the originals that are being scanned, before making changes on the copier. i bet its the paperwork being scanned. as stated above about the oil field scans. i have seen issues where paper had been creased from staples or paper clips. quality of paper, thin paper, holepunch, and etc.

[mrwho]

Re: IMC2000 with SPDF frequent J063 originals jam

i would inspect the originals that are being scanned, before making changes on the copier. i bet its the paperwork being scanned. as stated above about the oil field scans. i have seen issues where paper had been creased from staples or paper clips. quality of paper, thin paper, holepunch, and etc.

Always my first thought before anything else. The problem ocurred even if I scanned a handful of blank paper sheets straight from the machine's papertray.