Ricoh Password Reset Help

[bbisbe]

I have an Aficio 2232c, Is there a way to reset the password for this device? I have tried password from the web interface and telnet and no luck.

Thanks for any help.

[Cipher]

SP7810 I think will do it.

[bbisbe]

My apologies, but I don't understand what that means?

[Tonerbomb]

I have an Aficio 2232c, Is there a way to reset the password for this device? I have tried password from the web interface and telnet and no luck.

Thanks for any help.

The default user should be "admin" and password is blank. If you want to reset the admin password for the web interface, sp mode 5801-11 should be the memory reset for the NCS. this should set the password to default. Don't play with any other memory resets if you are unfamiliar with the service modes!!!!! bad things will happen if your not carefull

[bbisbe]

I apologize to keep stating my ignorance, but how do I get into the service mode to enter the code, or are there dip switches somwhere? I would assume from the touchpanel on the front of the copier because I do not have any web or telnet access, but I do not remember seeing any sort of maintenance interface on there (again I am sure it's my ignorance).

[Scott_Lewis]

Where do we start??

I have an Aficio 2232c, Is there a way to reset the password for this device? I have tried password from the web interface and telnet and no luck.

Thanks for any help.

This thread is a perfect example of the root of my frustration with this forum. I come here with hopes and come away with a little despair.

You have received a couple of answers to a pretty vague question. You want to reset 'the password'...... which one, there are at least three of them.... the service pw, admin pw, web admin pw, plus others that are obviously not what you are looking for.

Then you come back with how do you get into service mode..... this brings me to 'what are your qualifications'? Are you a Ricoh tech, a tech familiar with other brands, a user wishing to bypass using a qualified tech? So, don't even know what level to talk at you at..... as a user, a service tech at least familiar with copier technology or an actual qualified Ricoh service tech.

Thanks for allowing me to get that off my chest.

Maybe you could tell us what the problem is you are trying to fix and what your qualifications are.

Scott

[Cipher]

Yer I'm starting to think along the same lines as Scott is.
Entering service mode is basic entry level knowledge for a tech.

[bbisbe]

I could not agree with you more on your rant. I am a network engineer (servers, routers, firewall's, switche's etc...). My company is downsizing and the "copier tech" we had on staff is no longer with us. We cannot hire anyone else and our IT budget is over spent to say the least. I have been tasked with making some basic changes that I can do through the web interface but no password and no documentation since the "copier tech" left. Also, if someone at the beginning of the post would have asked which password I wanted reset I may have been a little less vague but I did not know there were so many different passwords for the copier as I only deal with the web interface or telnet. So...I guess it would be the web admin password that I need reset to make the changes that I need to the copier (address book for scan to email, faxing, etc...).

[Lance]

Yer I'm starting to think along the same lines as Scott is.
Entering service mode is basic entry level knowledge for a tech.

How about some sort of basic "pre-test" before someone could post to the site. Something like two or three multiple choice questions that would filter out non-techs.

• If your a tech and want help or advice this could be a great place.
• If your an end-user I will be more then happy to help with very basic advice. Anything more then that is $95.00 an hour. ( I have kids to feed)

[Tonerbomb]

bbisbe the earlier post I left does have the correct default pw. I assumed that you new how to get to sp mode and execute the reset...my fault for assuming!! I do agree with my collegue's on the qualifications for this forum. Maybe if you could throw some connectivity info to the forum the forum will be more willing to assist you. Even though your not a copier tech you are working with the connected machine.. alittle tit for tat may help one of us and yourself !

[Cipher]

It's not that I don't wish to help end users out.

But sometimes I do think it may not be such a good idea to give end users information past what can be located in the operators manual.

As ultimately it must be taking work away from some other tech else where.
We may also be helping support smaller cowboy outfits that use these types of forums because they have no official sources of support to fall back on.

So from now on I've decided I will not be sharing basic entry level information anymore and I will only reply to people that would appear to have a strong understanding about what they talking about already.

[edgareddy]

Aficio 3235C Password reset

I got this machine and I am having trouble resetting the password on the machine. I changed the controller nvram and the machine still asks for a password. Is there a way to fix this problem?

[Cipher]

There are two NVRAM chips on these models.
One for the controller and one on the BICU.

But I think you should be able to clear all passwords on this model from service mode though.

SP7810-001 - Clears the machines access code.
SP5846-047 - Clears the address book and any user codes.

There are the various memory clears as well but I wouldn't really suggest playing around with those as they clear alot more than passwords.

[edgareddy]

Password reset

Hey Daz, this machine doesn,t have SP7810. I checked and can,t get it. Could you please confirm its not SP5810.

[edgareddy]

Password reset

Ok DaZ, I see the SP7810 in the Service Manual, but I can,t access it. Please can you let me know how to get into that SP mode. Thanx.