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  1. #1
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    Sharp MX-5001N firmware needed.


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    Sharp MX-5001N firmware needed.

    I am new to the forums and would appreciate any help with getting firmware for the sharp MX-5001N copier. I purchased this machine from a government auction and the hard drive was removed. I am very computer savy so thought not a big deal I would just put a new drive in. That part was easy but sadly after the machine finished formatting the drive it came up with a incorrect firmware error. I now need to get the firmware but was told by sharp that they couldn't provide it. I contacted the company that originally sold and serviced the machines and I am outside their service area. I am hoping a kind tech on the forums can assist me with this matter.

    If there is a way to install a new drive without a new firmware would be ideal but the service manual doesn't mention this issue about firmware with a new drive.

    Really appreciate any assistance in the matter.

  2. #2
    Service Manager 1,000+ Posts
    Sharp MX-5001N firmware needed.

    BillyCarpenter's Avatar
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    Re: Sharp MX-5001N firmware needed.

    Quote Originally Posted by Smarttowers View Post
    I am new to the forums and would appreciate any help with getting firmware for the sharp MX-5001N copier. I purchased this machine from a government auction and the hard drive was removed. I am very computer savy so thought not a big deal I would just put a new drive in. That part was easy but sadly after the machine finished formatting the drive it came up with a incorrect firmware error. I now need to get the firmware but was told by sharp that they couldn't provide it. I contacted the company that originally sold and serviced the machines and I am outside their service area. I am hoping a kind tech on the forums can assist me with this matter.

    If there is a way to install a new drive without a new firmware would be ideal but the service manual doesn't mention this issue about firmware with a new drive.

    Really appreciate any assistance in the matter.

    Making a small donation to the site will greatly help you get what you need. Good luck.

  3. #3
    Junior Member
    Sharp MX-5001N firmware needed.


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    Re: Sharp MX-5001N firmware needed.

    Quote Originally Posted by BillyCarpenter View Post
    Making a small donation to the site will greatly help you get what you need. Good luck.
    Thank you for letting me know about the donating. I was more than happy to donate to the forum. Hopefully my donation will help the site.

  4. #4
    Field Supervisor 50+ Posts
    Sharp MX-5001N firmware needed.

    romang's Avatar
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    Re: Sharp MX-5001N firmware needed.

    What was the exact error code you are getting?

  5. #5
    Field Supervisor 500+ Posts
    Sharp MX-5001N firmware needed.

    mansart's Avatar
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    Re: Sharp MX-5001N firmware needed.

    If it came from a government agency...it may have a security kit installed. MX-FR11U

    Which means a special firmware. Even if the firmware works the ADMIN password may have been changed and I don't believe there is any recovery.

  6. #6
    Technician miller01123@gmail.com's Avatar
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    Re: Sharp MX-5001N firmware needed.

    Was it a blank hard drive? If not, you need write 0s to it.

  7. #7
    Service Manager 10,000+ Posts
    Sharp MX-5001N firmware needed.

    Phil B.'s Avatar
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    Re: Sharp MX-5001N firmware needed.

    Quote Originally Posted by miller01123@gmail.com View Post
    Was it a blank hard drive? If not, you need write 0s to it.
    or just low level format ... partition and load.

  8. #8
    Technician miller01123@gmail.com's Avatar
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    Re: Sharp MX-5001N firmware needed.

    Quote Originally Posted by Phil B. View Post
    or just low level format ... partition and load.
    I use dban and use the single pass erase. I believe you need at least a 320 gig hdd

  9. #9
    Junior Member
    Sharp MX-5001N firmware needed.


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    Re: Sharp MX-5001N firmware needed.

    Quote Originally Posted by miller01123@gmail.com View Post
    Was it a blank hard drive? If not, you need write 0s to it.
    I wiped the partition tables so the MFP thought it was a new drive. I got past the formatting part and then it gave the firmware error.

    The error is:
    Version Check
    IcuM ROM UNUSUAL

  10. #10
    Junior Member
    Sharp MX-5001N firmware needed.


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    Re: Sharp MX-5001N firmware needed.

    Quote Originally Posted by mansart View Post
    If it came from a government agency...it may have a security kit installed. MX-FR11U

    Which means a special firmware. Even if the firmware works the ADMIN password may have been changed and I don't believe there is any recovery.
    How can I determine if it is equiped with the MX-FR11U?

    Want to thank everyone for their assistance with this.

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