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  1. #1
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    Mxm7570 keyboard wrong characters

    I’m having and issue with a mxm7570. Initially the op panel would go black randomly. I tried the firmware update without success. I ordered a new op panel screen. I replaced the screen and that issue of black was resolved. 3 weeks later I now have an issue with the keyboard. When you press any key it will type a sequence of random characters. I’m thinking the issue maybe with the converter underneath the keyboard.
    many ideas?

  2. #2
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: Mxm7570 keyboard wrong characters

    Sounds like the display got hit with disinfectant. Have you tried to clean key contacts?

  3. #3
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    Re: Mxm7570 keyboard wrong characters

    Ok. Will take a look at that tomorrow. Makes sense

  4. #4
    Trusted Tech 50+ Posts ivan123's Avatar
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    Re: Mxm7570 keyboard wrong characters

    Maybe to calibrate display?
    I think that sim is 65-01


    Sent from my iPhone using Tapatalk

  5. #5
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: Mxm7570 keyboard wrong characters

    I have had this happen a few times. Reseat the connectors if you haven't already done so. If that doesn't work, then you can either replace the little board that is on the keyboard or replace the keyboard.

    Good luck.

    Bil

  6. #6
    Technician Blind Avocado's Avatar
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    Re: Mxm7570 keyboard wrong characters

    I have seen this happen. Replacing the keyboard fixed it.

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