ERROR[936]: Scanning feature is not enabled.

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  • hamada_ce
    • May 2025

    #1

    ERROR[936]: Scanning feature is not enabled.

    how to fix the
    ERROR[936]: Scanning feature is not enabled.

    Sharp ar-m258
    Image Send Management

    Image Send Management

  • MHeon71
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Oct 2008
    • 487

    #2
    Re: ERROR[936]: Scanning feature is not enabled.

    Do you need to purhase the network expansion kit. Check specs for that machine and if it does, check product keys in system settings to see if it is activated.

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    • ntbann
      Senior Tech

      500+ Posts
      • Jan 2012
      • 623

      #3
      Re: ERROR[936]: Scanning feature is not enabled.

      MX-NSX1 not installed? Check System settings, Product key to see if it took the license number.

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      • hamada_ce

        #4
        Re: ERROR[936]: Scanning feature is not enabled.

        i have serial number only

        How to tell product key

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        • MHeon71
          Trusted Tech

          Site Contributor
          VIP Subscriber
          250+ Posts
          • Oct 2008
          • 487

          #5
          Re: ERROR[936]: Scanning feature is not enabled.

          You have to go into system settings to check to see if it is activated. You will find it under product keys. If it is not activated, you will have to purchase MX-NSX1 and that would have the information needed to preceded.

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          • ntbann
            Senior Tech

            500+ Posts
            • Jan 2012
            • 623

            #6
            Re: ERROR[936]: Scanning feature is not enabled.

            Or print out a 22-6. That will show if it is installed also.

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