Results 1 to 8 of 8
  1. #1
    Technician
    Join Date
    Jul 2021
    Location
    Front Royal
    Posts
    16
    Rep Power
    6

    C5055 reset PM and 00F6

    I reset all of the counters under the 6-start menu but the time for maintenance and the 00F6 code are still there. The unit is up and running just not sure how to clear those messages.
    Thank you inj advance for any assistance.

  2. #2
    Master Of The Obvious 10,000+ Posts
    C5055 reset PM and 00F6

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,469
    Rep Power
    463

    Re: C5055 reset PM and 00F6

    Just out of curiosity, did you do any actual maintenance, or just reset counters? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Technician
    Join Date
    Jul 2021
    Location
    Front Royal
    Posts
    16
    Rep Power
    6

    Re: C5055 reset PM and 00F6

    Just reset the counters. Chargeable call. The machine is not worthy dumping $1000.00 worth of parts into

  4. #4
    Senior Tech 100+ Posts
    C5055 reset PM and 00F6

    Saturn's Avatar
    Join Date
    Nov 2023
    Location
    Frankfurt/Germany
    Posts
    102
    Rep Power
    5

    Re: C5055 reset PM and 00F6

    Normally the units last about 120%. Therefore, you do not need to reset the counters, otherwise you will not know how old the units really are.

  5. #5
    Technician
    Join Date
    Jul 2021
    Location
    Front Royal
    Posts
    16
    Rep Power
    6

    Re: C5055 reset PM and 00F6

    While all that is true, I will not know how old the units are. I can tell when I have a bad drum or fuser without having a counter telling me to change it.
    It is OK if you cannot answer the question but please use common sense when you do.
    Previous post clearly states this unit is not having an issue at this time except the message on the display. It is a chargeable customer who is not going to dump all of that into the unit. Is there another way around getting the message off of the screen.?

  6. #6
    Senior Tech 250+ Posts
    C5055 reset PM and 00F6

    Vincent128's Avatar
    Join Date
    Sep 2015
    Posts
    326
    Rep Power
    26

    Re: C5055 reset PM and 00F6

    Copiers tend to have issues when you reset the counters on wearable items.
    Those counters are used for more than just keeping track.

  7. #7
    Senior Tech 250+ Posts
    C5055 reset PM and 00F6

    arnh79's Avatar
    Join Date
    Apr 2010
    Location
    Canada
    Posts
    445
    Rep Power
    43

    Re: C5055 reset PM and 00F6

    Quote Originally Posted by Wild140! View Post
    I reset all of the counters under the 6-start menu but the time for maintenance and the 00F6 code are still there. The unit is up and running just not sure how to clear those messages.
    Thank you inj advance for any assistance.
    08 mode. Set 9891 to 0. This will stop the individual PM parts from displaying a message (such as 00F6) when they hit end of life.

    08 mode. Set 6190 to 0 to turn off the master PM counter.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

  8. #8
    Technician
    Join Date
    Jul 2021
    Location
    Front Royal
    Posts
    16
    Rep Power
    6

    Re: C5055 reset PM and 00F6

    Thank You ARNH79!

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here