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  1. #1
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    Versalink c405 admin password

    I have a customer that has one and their I.T. guy says the admin password needs to be reset ?
    Will someone direct me on this, other than calling xerox.
    Thanks,
    Dave

  2. #2
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    Versalink c405 admin password

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    Re: Versalink c405 admin password

    Quote Originally Posted by deputydogg View Post
    I have a customer that has one and their I.T. guy says the admin password needs to be reset ?
    Will someone direct me on this, other than calling xerox.
    Thanks,
    Dave
    One method is to reset the admin passwd using 12 digit reset code.
    This code is generated by special software using machine serial number and total meter.
    Other method is to use special boot mode - nvram init mode.
    This will clear all machine settings so it should be use with caution.

  3. #3
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    Re: Versalink c405 admin password

    Quote Originally Posted by adriansto View Post
    One method is to reset the admin passwd using 12 digit reset code.
    This code is generated by special software using machine serial number and total meter.
    Other method is to use special boot mode - nvram init mode.
    This will clear all machine settings so it should be use with caution.
    So will the customer have to find a authorized xerox service that has "special software" or is this something I can do ?
    Thanks,
    Dave

  4. #4
    Service Manager 1,000+ Posts
    Versalink c405 admin password

    adriansto's Avatar
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    Re: Versalink c405 admin password

    Quote Originally Posted by deputydogg View Post
    So will the customer have to find a authorized xerox service that has "special software" or is this something I can do ?
    Thanks,
    Dave
    I can generate the reset code for you.
    Send me mail = stoadis@gmail.com

  5. #5
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    Re: Versalink c405 admin password

    Quote Originally Posted by adriansto View Post
    I can generate the reset code for you.
    Send me mail = stoadis@gmail.com
    Done.
    Thanks

  6. #6
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    Re: Versalink c405 admin password

    Quote Originally Posted by adriansto View Post
    I can generate the reset code for you.
    Send me mail = stoadis@gmail.com
    I am having the same issue with my versalink c405. is this something you could assist me with? I have been searching for hours on how to reset this machine back to the factory defaults.

  7. #7
    Service Manager 1,000+ Posts
    Versalink c405 admin password

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    Re: Versalink c405 admin password

    The reset code get back the default admin password, not reset machine to factory default.

  8. #8
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    Re: Versalink c405 admin password

    Same issue here. IT consultant for a non-profit. Cannot for the life of me get the admin password reset to update their SMTP settings. A factory reset or just admin pass reset would be awesome. All info I've found online says I need a Xerox technician to come out for ~$350, so I'd really like to avoid that.

  9. #9
    Service Manager 1,000+ Posts
    Versalink c405 admin password

    adriansto's Avatar
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    Re: Versalink c405 admin password

    Quote Originally Posted by pixelbaker View Post
    Same issue here. IT consultant for a non-profit. Cannot for the life of me get the admin password reset to update their SMTP settings. A factory reset or just admin pass reset would be awesome. All info I've found online says I need a Xerox technician to come out for ~$350, so I'd really like to avoid that.
    Send me mail stoadis@gmail.com

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