Xerox D125 error code 042-312

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  • VINCENT23OMAN
    Technician
    • May 2021
    • 14

    #1

    [Error Code] Xerox D125 error code 042-312

    hello and good day everyone, I just want to ask if anyone encountered and solve Xerox D125 error code 042-312
    I already check all the fuse in the IO board all are good and also replaced the duplex solenoid. The two fans at the back of the machine are also working. Can anyone give an idea about the error..

    Thank you
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1783

    #2
    Re: Xerox D125 error code 042-312

    Check or replace cleaner intake fan

    Comment

    • VINCENT23OMAN
      Technician
      • May 2021
      • 14

      #3
      Re: Xerox D125 error code 042-312

      Originally posted by xcopytech
      Check or replace cleaner intake fan
      Hello, is this the intake fan
      379360368_289054137171351_1932631087248759114_n.jpg

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1783

        #4
        Re: Xerox D125 error code 042-312

        No, check pl 3.1 in service manual

        Comment

        • VINCENT23OMAN
          Technician
          • May 2021
          • 14

          #5
          Re: Xerox D125 error code 042-312

          Originally posted by xcopytech
          No, check pl 3.1 in service manual
          sorry to bother you but I dont have the manual of the machine. If you can send the image of the said intake fan maybe It will help me to locate it in the machine

          Thank you.

          PS.
          I dont have the manual because I am not a technician from the distributor. Im an in house tech/operator of the machine of the college so im just checking what are the available guide online

          Thanks again

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2376

            #6
            Re: Xerox D125 error code 042-312

            The fan is located above the cylinder module. It have a filter on top of the fan.
            Power off the machine. Remove drum unit an leave the front door open. Remove front top inner cover and will see the filter. Remove the filter and check fan for obstruction. If this is ok you must change the fan.
            It is very good ideea to have service manual when you try to fix Xerox machine.

            Comment

            • VINCENT23OMAN
              Technician
              • May 2021
              • 14

              #7
              Re: Xerox D125 error code 042-312

              Originally posted by adriansto
              The fan is located above the cylinder module. It have a filter on top of the fan.
              Power off the machine. Remove drum unit an leave the front door open. Remove front top inner cover and will see the filter. Remove the filter and check fan for obstruction. If this is ok you must change the fan.
              It is very good ideea to have service manual when you try to fix Xerox machine.

              Thanks for the inputs. I found it and interchange the fan from the other Xerox D125 which is working fine. After interchanging the said fan the error still pop up

              Thanks again for the inputs. Maybe Il just tell my boss to call for service rep from the supplier to check further the error and identify which exact parts are needed to be replace

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2376

                #8
                Re: Xerox D125 error code 042-312

                Originally posted by VINCENT23OMAN
                Thanks for the inputs. I found it and interchange the fan from the other Xerox D125 which is working fine. After interchanging the said fan the error still pop up

                Thanks again for the inputs. Maybe Il just tell my boss to call for service rep from the supplier to check further the error and identify which exact parts are needed to be replace
                42-312 error code point to this fan not working. It rotation is monitorized by mcu. You can check the fan wires.
                First power on the machine with front top inner cover off and observe if the fan rotate. It is power with 24Vdc.

                Comment

                • VINCENT23OMAN
                  Technician
                  • May 2021
                  • 14

                  #9
                  Re: Xerox D125 error code 042-312

                  Originally posted by adriansto
                  42-312 error code point to this fan not working. It rotation is monitorized by mcu. You can check the fan wires.
                  First power on the machine with front top inner cover off and observe if the fan rotate. It is power with 24Vdc.
                  Hello, I just follow what you instruct and notice that the fan is not working on the D125 with error code but upon removing the fan and test it in the other unit it works fine. Does the MCU the one supplying power or sending signal to the fan?

                  thanks

                  Comment

                  • xcopytech
                    Service Manager

                    1,000+ Posts
                    • Aug 2006
                    • 1783

                    #10
                    Re: Xerox D125 error code 042-312

                    You will need service manual

                    Comment

                    • adriansto
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      1,000+ Posts
                      • Nov 2007
                      • 2376

                      #11
                      Re: Xerox D125 error code 042-312

                      Figure
                      Attached Files

                      Comment

                      • zagrex
                        Technician

                        50+ Posts
                        • Dec 2011
                        • 63

                        #12
                        Re: Xerox D125 error code 042-312

                        Originally posted by VINCENT23OMAN
                        hello and good day everyone, I just want to ask if anyone encountered and solve Xerox D125 error code 042-312
                        I already check all the fuse in the IO board all are good and also replaced the duplex solenoid. The two fans at the back of the machine are also working. Can anyone give an idea about the error..

                        Thank you

                        see atc
                        Attached Files

                        Comment

                        • VINCENT23OMAN
                          Technician
                          • May 2021
                          • 14

                          #13
                          Re: Xerox D125 error code 042-312

                          just an update about this post:
                          Problem solved when I replaced the main iot pwd. Takes time ordering with the distributor here in oman..

                          Thank you everyone for all your inputs with regards to the error code

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