Xerox 700 - 093-317 nvm reset code

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  • inprintservices
    Technician
    • Mar 2022
    • 17

    #1

    Xerox 700 - 093-317 nvm reset code

    Hi

    I have a Xerox 700 that seems to be stuck with the 093-317 error, seems like one of the black toners ran empty and triggered and users reset the printer and number of times now the code is stuck.

    Can anyone advise which nvm code can reset this to 0 to get the printer back?

    Many thanks
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1783

    #2
    Re: Xerox 700 - 093-317 nvm reset code

    762-315 to 0
    But before that check dispenser

    Comment

    • inprintservices
      Technician
      • Mar 2022
      • 17

      #3
      Re: Xerox 700 - 093-317 nvm reset code

      Is there a reset required once the dispenser motor has been replaced.

      I had ordered the motor and while i was waiting on it we had been resetting the error and the machine was continuing to print fine.

      Now the black image on the print outs is dull looking, compared to what it had been just a few days ago.

      Would there be any other resets i'm supposed to have carried out before or after fitting the new dispenser motor?

      Thanks

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1783

        #4
        Re: Xerox 700 - 093-317 nvm reset code

        You should check black developer assy.
        You can check motor from diqgnostic

        Comment

        • inprintservices
          Technician
          • Mar 2022
          • 17

          #5
          Re: Xerox 700 - 093-317 nvm reset code

          Originally posted by xcopytech
          You should check black developer assy.
          You can check motor from diqgnostic
          You wouldnt happen to know the code to test the developer assy motor?

          Comment

          • inprintservices
            Technician
            • Mar 2022
            • 17

            #6
            Re: Xerox 700 - 093-317 nvm reset code

            Issue seems to be relating to the developer, i have new developer powder to replace.

            Do I need to reset any codes i'f i'm only replacing the dev powder, not the dev unit itself?

            I can just clean out the old powder and replace with new and restart the device?

            Comment

            • xcopytech
              Service Manager

              1,000+ Posts
              • Aug 2006
              • 1783

              #7
              Re: Xerox 700 - 093-317 nvm reset code

              If developer assy is empty or overfilled then first check gears on it

              Comment

              • inprintservices
                Technician
                • Mar 2022
                • 17

                #8
                Re: Xerox 700 - 093-317 nvm reset code

                Originally posted by xcopytech
                If developer assy is empty then first check gears on it
                the developer isnt empty the print quality on black is just very poor, i've reset the NVM code after replacing the dispenser motor but it remains poor.
                i was thinking the developer powder is the issue

                Comment

                • xcopytech
                  Service Manager

                  1,000+ Posts
                  • Aug 2006
                  • 1783

                  #9
                  Re: Xerox 700 - 093-317 nvm reset code

                  Developer powder do not have anything with that code. Chech no toner sensor. Do you have roner in dispenser

                  Comment

                  • inprintservices
                    Technician
                    • Mar 2022
                    • 17

                    #10
                    Re: Xerox 700 - 093-317 nvm reset code

                    Originally posted by xcopytech
                    Developer powder do not have anything with that code. Chech no toner sensor. Do you have roner in dispenser
                    I'm not sure how to check the no toner sensor.

                    The dispenser test appears to run fine, the black image thats printed out just looks very dull.

                    This happened before we changed the dispenser motor, like the developer had been starved of toner.

                    New motor in place now so assume error 093-317 is repaired, but black image remains very poor

                    Comment

                    • xcopytech
                      Service Manager

                      1,000+ Posts
                      • Aug 2006
                      • 1783

                      #11
                      Re: Xerox 700 - 093-317 nvm reset code

                      Print Procon on print so you can see toner concentartion in developer assy

                      Comment

                      • inprintservices
                        Technician
                        • Mar 2022
                        • 17

                        #12
                        Re: Xerox 700 - 093-317 nvm reset code

                        Originally posted by xcopytech
                        Print Procon on print so you can see toner concentartion in developer assy
                        OK thanks, I'll try that first

                        Comment

                        • adriansto
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          1,000+ Posts
                          • Nov 2007
                          • 2376

                          #13
                          Re: Xerox 700 - 093-317 nvm reset code

                          Originally posted by inprintservices
                          I'm not sure how to check the no toner sensor.

                          The dispenser test appears to run fine, the black image thats printed out just looks very dull.

                          This happened before we changed the dispenser motor, like the developer had been starved of toner.

                          New motor in place now so assume error 093-317 is repaired, but black image remains very poor
                          Check the wires and connection with low toner sensor and replace sensor if checkings are ok.
                          Before you did changed the motor was a good ideea to check it. Probably no the motor was the culprit but low toner sensor. Now you have very litlle toner into developer because sensor dont function properly.

                          Comment

                          • inprintservices
                            Technician
                            • Mar 2022
                            • 17

                            #14
                            Re: Xerox 700 - 093-317 nvm reset code

                            Hi Guys

                            Can anyone describe to me where the low toner sensor is and how i can check its functionality?

                            I continue to have a repeating black dispenser fault after i have changed motor

                            Comment

                            • xcopytech
                              Service Manager

                              1,000+ Posts
                              • Aug 2006
                              • 1783

                              #15
                              Re: Xerox 700 - 093-317 nvm reset code

                              Replace black dispenser, sensor is on dispenser housing.
                              Sensor cleaner is broken.
                              First step, find service manual

                              Comment

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