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  1. #1
    Reprogrphic
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    Angry synergix 8850 scan with green tint in color mode

    I have a xerox synergix 8850 color scanner we had the bulb replace recently, I notice they had replaced it with a green bulb now color scans are scanned with the same shade green tint as the bulb any idea why this is. It scans black ok .

  2. #2
    Service Manager 1,000+ Posts
    synergix 8850 scan with green tint in color mode

    adriansto's Avatar
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    Re: synergix 8850 scan with green tint in color mode

    If the lamp=bulb was already replaced with new one check the following;

    Insure that the clear portion of the fluorescent lamp will face upward and towards the front of the Scanner.

    Perform the Exposure Lamp Initialization as described in the Synergix service manual performed. It takes a while !

    When this procedure is performed the scanner display indictes that it is complete after a short time. The full effect of this adjustment will not occur until the calculated data is uploaded to electronic device on the Scanner Main PWB which take about 30 minutes after "Complete" is show on the display.

    Make sure there are no scratches or dirt on the platen.

    Use the Scanner Diagnostic to clean the white calibration strip as described in the Synergix service manual.
    Perform the Calibration Motor Test as described in the Synergix sm.

    Or may be wrong part number for the lamp !

  3. #3
    Reprogrphic
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    Re: synergix 8850 scan with green tint in color mode

    Ok thanks for the quick reply i checked the part number and thats ok gonna check the rest will post the result

  4. #4
    Reprogrphic
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    Re: synergix 8850 scan with green tint in color mode

    I thought i had the service manual for the scanner but it was for the printer so if anyone know where i can get the service manual for synergix 8850 scanner let me know

  5. #5
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    Re: synergix 8850 scan with green tint in color mode

    Quote Originally Posted by Reprogrphic View Post
    I have a xerox synergix 8850 color scanner we had the bulb replace recently, I notice they had replaced it with a green bulb now color scans are scanned with the same shade green tint as the bulb any idea why this is. It scans black ok .
    These scanners came with green exp. lamps. Whenever the color option is added the exp last must be changed to white florescent. You likely have the old style lamp. The correct lamp will not glow green.

  6. #6
    Service Manager 5,000+ Posts
    synergix 8850 scan with green tint in color mode

    Phil B.'s Avatar
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    Re: synergix 8850 scan with green tint in color mode

    Quote Originally Posted by MoeIII View Post
    These scanners came with green exp. lamps. Whenever the color option is added the exp last must be changed to white florescent. You likely have the old style lamp. The correct lamp will not glow green.
    great tip!

    too bad the OP hadn't responded if he had it fixed 7 years ago

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