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Do you have a dual scan document feeder? If so you may have the bad image cable issue. One thing you could try would be to remove the dual scan board...👍 2 -
Yes there is. If you hold down the power button then turn the main gray power switch on, do you get the diagnostic mode? If not, what is displayed on...Leave a comment:
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What is the original issue you are trying to resolve? Do you have an error or does it just not read cards at all? You stated you were looking for device...Leave a comment:
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Yes, absolutely. It's extremely frustrating. We find that if Konica doesn't package a damaged machine, the shipper will run a fork through it for us just...Leave a comment:
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All of those kinds of files (firmware, movie data, pdf data, drivers, ect.) are only found on the "dealer only" sites at Konica Minolta. Your...👍 2Leave a comment:
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Not sure if it's useful but Konica has a list of serial numbers with affected image units in a KB. It was last updated 7 months ago. At Konica's knowledge...Leave a comment:
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Okay good. You have the latest firmware.
Double check software dip switch 25 is set to hex 60 and dip switch 10 is set to hex 2. If you...Leave a comment:
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That's your function version. Firmware and function version are two different items. What firmware version do you have installed?...Leave a comment:
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Hit Utility -> Device Information. On the second page, what firmware version is displayed?
If i'm remembering correctly it was added after a...Leave a comment:
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+1 to what femaster said. AirPrint on iOS 17 no longer works with older AirPrint devices.
Use the Konica Mobility Print App. It doesn't...Leave a comment:
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That model is absolutely going to require a working DIMM in port 0. It's not like a PC that doesn't really care all that much.
Are you sure that...Leave a comment:
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Do you have 2 bars or 4 on the screen at that time?
If you have 2 bars, and blue lamp is on, it says DIMM failure. Since you had the purple...Leave a comment:
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It's probably time to just put a new SSD in in it.
However, it is possible to get more of an error out of it. If you hold down the power...Leave a comment:
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