IR 3100C flutes and crumples paper

[Guest]

Hi,
Can you help me with my Problem?
This Canon IR 3100C flutes and crumples paper, did you ever had this problem before and what is the remedy ?
Below there is a foto of what i mean.

The owner of the copyshop is my brother, but he is to impatient to solve this problem, so i decided to help him.

We had several Problems with the IR 3100C before.
First Poblem was a E000020-0081, i cleaned the Paper Sensor after finding the solution in internet-forums.

Then later one customer brought us some thin overhead slide to copy, that was a failure in my opinion. The overhead transparency melted in the heating roller and plugged the copier.
It was a hard work to dissassemble the copier and cleaning it from the foil

I think the crumpled paper now results of eventually damaged heated rollers or do you have another idea ?
We also have not enough money to take a technician

edit: some typo...

[zoraldinho]

Probably you need to replace fixing unit but not without technician!
Time life for roller-100 000
fixing unit-200 000

[Kapten]

If you

If you are trying to change the fixing rollers 2 pcs dont forget the eject rollers to.
Or the whole assy and get happy in 15 minutes...

[copyhome]

[Brian8506]

That sounds fair. I would change the whole unit. Too many things can go wrong diassembling those but it's your decision and your time.

[Gerhard]

I agree The unit gets deformed bent and buckled. Replace the unit and you wont have any problems for 100 000 prints.

Regards

[spotlifter]

By any chances, can u tell us whats the latest firmware/updates version to resolve this issues? I wanna go check mine.

One point to mention that there is one issue where if the copier is left on or on stanby for hours at a time the lower roller gets a flat spot, this causes jams & smudging etc. Canon brought out a software update to address this issue, so even with a new fixing unit the problem could reoccur if this update has not been done.

[zoraldinho]

your counter is 209 000? Only way is replace fixing assy.Cost about 600 eur.