IR2200 tray 1+2 lift broken.....fix or replace??

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  • mjunkaged
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 379

    #1

    [Misc] IR2200 tray 1+2 lift broken.....fix or replace??

    Hey guys:
    Got an Imagerunner 2200 with no lifting joy for trays 1+2. Trays 3+4 lift okay.
    Is there a way to fix the lift mech., rather than replacing the entire PF unit?
    GOT SERVICE MANUAL? PLEASE PM me with it if I can indeed order the individual parts for the PF assy.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    pull out unit/ check if ratchet gear is cracked/broken !
    gear.JPG



    check if Main Motor M1 is turning-M1 drives the Cassette lifter up
    Check the on signal for the Main Motor from the DC controller @ J308, Pin 9. If the signal is present, try to turn the motor on in Part Check. COPIER>FUNCTION>PART-CHK>MTR-ON code 1 for M1. If the Main Motor does not turn on replace M1

    also make sure /solenoid SL1 is not blocked & working
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • mjunkaged
      Trusted Tech

      250+ Posts
      • Feb 2009
      • 379

      #3
      And, where would I find a parts manual/service manual? It's a billable machine, the cust. would have to decide to fix the prob. before I pull it apart, etc. I can tell you I get no 'click-click' noises when I close trays 3,4.
      I know this isn't the place to post SM requests.

      Comment

      • charm5496
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2008
        • 2387

        #4
        at a charge call without any manuals to repair it???? a new costs $470 from Canon and I'm sure you can used one for less, but these units have been a sore spot since the machine was released.
        Paper pick up unit - FG6-5644-130
        Accidents don't just happen. They must be carelessly planned.

        Comment

        • mjunkaged
          Trusted Tech

          250+ Posts
          • Feb 2009
          • 379

          #5
          Thanks charm, and teckat - the motor def. turns ( I can hear it, I'm not deaf YET) so it's prob. the gear you specify. Looks like fun taking it apart...price on that unit is $999 to the customer. They're awfully proud of it, I'd say!

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by mjunkaged
            And, where would I find a parts manual/service manual? It's a billable machine, the cust. would have to decide to fix the prob. before I pull it apart, etc. I can tell you I get no 'click-click' noises when I close trays 3,4.
            I know this isn't the place to post SM requests.
            how does the customer expect u to diagnose the issue without inspection ??
            Do u have x-ray vision ??


            u need to inspect the lifter_do 1&2 make any noise ??

            they don't always make noise when damaged

            FB6-2778-000=GEAR, RATCHETS
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • mjunkaged
              Trusted Tech

              250+ Posts
              • Feb 2009
              • 379

              #7
              Um....I've already diagnosed the problem, they need parts. Now, thanks to you two, I know what to look for, gotta be this or that: stuck solenoid (not real likely) or two broken lift ratchet gears (most likely broken by a frustrated customer due to feed sep. rollers being toast and jamming a lot).
              Once they decide they want to throw money at it, then we proceed. SOP for billable machines.

              Comment

              • mjunkaged
                Trusted Tech

                250+ Posts
                • Feb 2009
                • 379

                #8
                OOPS I meant trays 1,2, not 3,4. But no sound but motor, I'm not sure I'm getting that initial SL click, so disassembly is def. next. But not for free of course!! XD

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22947

                  #9
                  Have a look at this post: http://www.copytechnet.com/forums/sh...ht=330+ratchet

                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • JustManuals
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2006
                    • 9838

                    #10
                    I've got the Parts & Service manual, got something to trade?

                    Comment

                    • mjunkaged
                      Trusted Tech

                      250+ Posts
                      • Feb 2009
                      • 379

                      #11
                      Hmm....whattya need?

                      Comment

                      • Tricky
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Apr 2009
                        • 2621

                        #12
                        a video.

                        Comment

                        • mjunkaged
                          Trusted Tech

                          250+ Posts
                          • Feb 2009
                          • 379

                          #13
                          Thanks.

                          Comment

                          • mjunkaged
                            Trusted Tech

                            250+ Posts
                            • Feb 2009
                            • 379

                            #14
                            THANKS to all who helped with this problem, esp. Canon.Tech, skynet, teckat, and blackcat.
                            Turned out to be more than one problem, including a busted piece of plastic stuck in the pickup mechanism, which could not be seen w/out removal/disassembly. Also, one of the white nylon roller's springs (item # 1 in drawing) had a busted mount on the plastic frame. Fixed that w/ a paperclip to fashion a new spring mounting point. Works awesome now, before trays 3,4 were barely getting them by, now trays 1,2 lift/feed perfectly and 3,4 are ok but kinda strange......I could not feed legal size from 4 or letter size from 3 w/out jamming. Swapped paper sizes (legal in 3, letter in 4....I may have this bass-ackwards, mind you) and it feeds fine! Go figure...I know for a fact the frame is bent around the right side of tray 4.
                            Whatever, they're only extra trays in this location. Customer doesn't care, so I won't. Until they do. Which they won't. Yes, I remembered to set the size knobs correctly. Symptom is it always feeds out of the tray but never makes it up past the side sensor, which sticks sometimes.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22947

                              #15
                              Congratulations. These feed units can be kinda scary. They haven't changed much over the years. I took apart a HP LJ8150 paper feed assembly this last week, and it's very similar, very few differences.


                              =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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