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c3320 reboots every 30 min like clockwork
updaated fw to latest ver q6 checked all timer settings and set as per konica ,cust says it reboots even if unplugged from network kinda at a loss ran... -
Oki Pro 9541 digital heat fx printer
This machine is brand new. Company that markets this as a specialty printer charges a lot for contracts, so cust has real expensive printer and no local... -
Scan to Email trouble.
Cust says scan to email is slow. They say it could take up to 24 hours to go through. I have not experianced these problems. Now the cust says it is real... -
Xerox WC 5665: Eureka snapshot request
Hello.
Can anybody send me a Cust Eureka/Tech Bulletin/Tech Eureka snapshot on Xerox WorkCentre 5687 family? -
metre count
Quick question. If a cust prints a large job where some of the sheets have colour, but most do not, does the driver distinguish between the two on the... -
Ir-8500 light band
On left side of copies (crossfeed - front to back of machine) there is an intermittent (1 in10 or so) washed out band. Looks like poor transfer.
... -
noisy irc adv 5035
Hello, I have a noise coming from the fuser area coming out of standby mode. I have seen the bulletin and replaced a few fix films in the past for this... -
Xerox wc7132 -cust. changed magenta but still wants cartridge
Customer says 7132 called for toner and customer changed but still asks for toner. If customer installed during warning period and did not wait til does... -
CB radios and copiers
This is a strange one, have a cust with a KM BH 501, there is a window just behind the unit with a 12v DC power supply and a CB radio on the ledge.... -
Sammy 6555n freezes when scan to email
20k on the machine. Freezes about every 20 - 30 emails when they try to select an address. May have happened after they added memory - not sure. Will... -
Canon iR Adv C 5051 - Slow Copying
Thanks for looking!
When copying the first 8-10 sheets come out at normal speed, and then sheets 10 thru 20 get slower.
The... -
KV S3105C Scanner U13 error...sensors check good, runs about 2 hours!
I am thinking this is probably a long shot, but any Panasonic (or otherwise) technicians who have any experience with these scanners? NOW cust. also...