[Error Code] Error codes 00025-0004

[Guest]

I have imagepress c1 which is indicating error code 00025-0004, what could be the problem?

[zoraldinho]

Re: Error codes 00025-0004

Error in hopper shutter--The shutter sensor is off at supplying.Check the connection of the shutter sensor. Replace the shutter sensor.Or


Maybe you forgot to turn back a shutter lever

lever.PNG

[JustManuals]

Re: Error codes 00025-0004

I have imagepress c1 which is indicating error code 00025-0004, what could be the problem?

The problem is you need to call a Canon qualified technician to come in and properly diagnose and fix your problem before you really fuck something up by trying to do it yourself.

Have a nice day.

[David Ansah]

Re: Error codes 00025-0004

The problem is you need to call a Canon qualified technician to come in and properly diagnose and fix your problem before you really fuck something up by trying to do it yourself.

Have a nice day.

Hi guys,
Thank very much for your help, my machine is working.
David

[zoraldinho]

Re: Error codes 00025-0004

Hi guys,
Thank very much for your help, my machine is working.
David

Can you tell a little bit more please!

[David Ansah]

Re: Error codes 00025-0004

Can you tell a little bit more please!

Hi Zoraldinho,
It was true, the problem has to do with the hopper shutter itself and not the sensors. I am a technician and I have a deep knowledge about photocopiers. so I need the manual to help me work profersionaly

[zoraldinho]

Re: Error codes 00025-0004

Hi Zoraldinho,
It was true, the problem has to do with the hopper shutter itself and not the sensors. I am a technician and I have a deep knowledge about photocopiers. so I need the manual to help me work profersionaly

There is no explanation in manual " If you get Error 0025 you probably forgot push back hopper lever " .You need to be trained tech to repair this type of printer.

[Gbr]

Re: Error codes 00025-0004

Hello

I' have a similar problem on IPC1 + .. The code is e00025- 0403 and it alternates(when switching ON/OFF) with code e00009 -0001
If anybody has any suggestions how to fix it, or where to begin ?
I changed decurler unit (becouse e009) and no result.

Best regards

[zoraldinho]

Re: Error codes 00025-0004

I believe this two errors is not related.Start with measure decurler connector.(24v).Re-seat all connectors on power supply and dc-controller.
About E0025. Attn: Connection of the shutter sensor on this model is poor.

[teckat]

Re: Error codes 00025-0004

Hello

I' have a similar problem on IPC1 + .. The code is e00025- 0403 and it alternates(when switching ON/OFF) with code e00009 -0001
If anybody has any suggestions how to fix it, or where to begin ?
I changed decurler unit (becouse e009) and no result.

Best regards

================\\//

A E009 0001 denotes an error detecting 24V connection of the Decurler.
There are many reasons why this error can occur but there is one obvious one....
The imagePRESS C1 and C1+ are devices that have TWO AC Plugs coming from the Main Unit. Normally, you would have one AC outlet on many products. The imagePRESS C1 and C1+ has one 20 Amp and a 15 Amp plug (see pics below). If the 15 Amp is not plugged in or AC is missing, the machine will generate the E009 0001 error code. The 15 Amp coming from the Main Unit is for the Accessories (Optional) Power Supply that supplies power to the Decurler, Puncher and Finisher.
Therefore, make sure that both AC plugs are plugged in to a wall outlet and if so, make sure that 120V is generated from the wall outlet.

+++++++++++
E025 and E009-0001
Check if the 24v flat pin on one side of the drawer connector is bent and not making good contact. (Connectors J401F and J445)-----Replace the drawer connector ==FM2-2622-000 Cable Drawer 2

++++++++++++
Check All 24 and 13 Volt lines >from the power supply to the DC Controller.
+ Make sure u have 24 volt at J1164, pin 10 going to the De-Curler pcb from the DC Controller.
if not--------Replace DC Controller

After replacing the DC controller PCB, be sure to disconnect the jumper connector (J1152) from the old PCB and connect it to the new one.

The destination and connectors specification are indicated below:

100V	connect the 1 and 2 pins	white
120V	connect the 2 and 3 pins	red
230V	connect the 2 and 4 pins	blue

+++++++++++++++++++++++++++++++++++++++++



this code can also be generated by a loose connection to the buffer decurling unit. These are the connectors that go to the copier from the decurling unit

[teckat]

Re: Error codes 00025-0004

Hello

I' have a similar problem on IPC1 + .. The code is e00025- 0403 and it alternates(when switching ON/OFF) with code e00009 -0001
If anybody has any suggestions how to fix it, or where to begin ?
I changed decurler unit (becouse e009) and no result.

Best regards

================================================== ===

E025-0004
If You have just lifted and then lowered the Hopper Assy to pull out the process unit but never installed the grey upper cover shown below either because you are running tests or just forgot to reinstall it. Now you receive the E025-0004.

This is because the Hopper Shutter Lever (the grey handle shown in the picture below) was not pushed back in.

NOTE: This is an example with the grey upper cover removed because if the hopper shutter lever is not pushed in, the grey upper cover will not sit in its place.

[mrban]

Re: Error codes 00025-0004

================================================== ===

E025-0004
If You have just lifted and then lowered the Hopper Assy to pull out the process unit but never installed the grey upper cover shown below either because you are running tests or just forgot to reinstall it. Now you receive the E025-0004.

This is because the Hopper Shutter Lever (the grey handle shown in the picture below) was not pushed back in.

NOTE: This is an example with the grey upper cover removed because if the hopper shutter lever is not pushed in, the grey upper cover will not sit in its place.

Thanks you!

[mrban]

Re: Error codes 00025-0004

Had another way for this err ? Many times for my machine... Please help!

[teckat]

Re: Error codes 00025-0004

Had another way for this err ? Many times for my machine... Please help!

-----------------------------

do u have the same SUB CODE again E025-0004 ???

or different sub codes xxxx

Check for a cut-wire of hopper sensor cable that connects the hopper shutter switch (SW15) and the host machine--
E025-0004 can be displayed when toner is supplied with the hopper shutter closed.

1, In service mode > COPIER > I/O > DC-CON, check the display of Bit 11 of address No.P001.
When "0" is displayed, go through the following procedures.
- "0": Shutter is closed/ "1": Shutter is open.
2, Open the front cover, take out the process unit cover and check that the shutter lever [1] of hopper unit is installed all the way.
HOPPER.JPG
3, Enter the shutdown sequence to turn OFF the power and remove the hopper right cover.
4, Disconnect the connector J440 of hopper sensor cable and check that there is continuity between 16-pin and 17-pin.
HOPPER.JPG
5, If there is no continuity confirmed in step 4, SW15 [2] may be faulty, shutter switch cable [3] or hopper sensor cable [4] may be cut.
Check the continuity of each part and replace the part that does not have continuity.HOPPER.JPG










1-Check the connection of the Shutter Sensor.
2-Replace the Shutter Sensor,Shutter Switch Cable, or Hopper Sensor Cable. or ALL

- SW15 [2]:
Continuity when the switch actuator is turned ON
- Shutter switch cable [3]:
Continuity between J447 1-pin and J449 1-pin
Continuity between J447 2-pin and J449 2-pin
- Hopper sensor cable [4]:
(C1)
Continuity between J440L 16-pin and J447D 2-pin
Continuity between J440L 17-pin and J447D 1-pin
(C1+)
Continuity between J440GL 16-pin and J447GD 2-pin
Continuity between J440GL 17-pin and J447GD 1-pin
================================================== =====================
Hopper sensor cable is integrated with HP sensor cable of each color supply screw.
WC4-5262 = Micro-switch(SW15)
FM2-7331 = CABLE, SHUTTER SWITCH
FM2-7235 = CABLE, HOPPER SENSOR(C1)
FM2-7741 = CABLE, HOPPER SENSOR(C1+)
HOPPER.JPG

[mrban]

Re: Error codes 00025-0004

Thanks you! My printer had SUB CODE again E025-0004, i will check and report again.