Ricoh MP4500 config question

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  • Holesaletech27
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 101

    #1

    Ricoh MP4500 config question

    Hey everyone! I'm trying to clear or disable something on the Ricoh MP4500 print option. On the config page under Interface Info, the first line says Access Control Range1, then 2 in the next column. I checked with another madel with the same options, and this feature isn's active. So I pined away in the admin and service modes but couldn't locate how to disable this. Any ideas?
  • tcs04
    FORMER Techie

    1,000+ Posts
    • Apr 2009
    • 1183

    #2
    Originally posted by Holesaletech27
    Hey everyone! I'm trying to clear or disable something on the Ricoh MP4500 print option. On the config page under Interface Info, the first line says Access Control Range1, then 2 in the next column. I checked with another madel with the same options, and this feature isn's active. So I pined away in the admin and service modes but couldn't locate how to disable this. Any ideas?
    ("Off the top of my head") probably refers to the admin settings level... U/tools (Login!) System settings / admin / machine management ... confirm the "Available settings". Try setting to just "Adminstrator Tools" or even turning "Off" to test. If it's set to "General Settings" you may be locked out (?)
    Can you access via W I M?

    Comment

    • zed255
      How'd ya manage that?

      1,000+ Posts
      • Dec 2009
      • 1024

      #3
      Access Control Ranges can be set to limit which ranges of IP addresses are allowed to communicate with the machine. Leave them blank unless you want to use such limits. There is no reason to try to 'disable' them, they are a security measure to limit access should ranges of IP's be entered. For instance, the LAN has two segments on different subnets connected by a bridge or router, say segment A for the engineering and segment B for the marketing. The marketing folks have a really nice machine, say a Ricoh, and the engineers have some old POS like a Canon. The management has received complaints that the engineers are using the marketing machine, so you would enter the range of IP's that the marketing folks use in the Access Control Ranges to have the Ricoh disallow the print jobs from the engineers and force them to use their own machine.

      Comment

      • Holesaletech27
        Trusted Tech

        100+ Posts
        • Jul 2009
        • 101

        #4
        Ok that makes sense. Tcs02--yes I've been able to access the admin mode and such. I've been looking for that area (for Access Control) but cannot locate it. I'd be happy to just zero it out, but I don't know where to do that! lol Anyone know?

        Comment

        • Holesaletech27
          Trusted Tech

          100+ Posts
          • Jul 2009
          • 101

          #5
          I've also hooked it up USB and could not find this setting anywhere. I'm totally open to suggestions as to where this feature may be located...

          Comment

          • Choro1dal
            Trusted Tech

            100+ Posts
            • Jun 2008
            • 176

            #6
            The only way I have managed to configure access control ranges on Ricoh MFD's is by using telnet. It's not as cuddly as WIM but it gets the job done.

            From a command prompt (XP):
            (If you are using Windows Vista, you must enable the telnet server and telnet client beforehand)

            Use the IP address or the host name of the machine to start telnet.



            Enter user name and password.
            This will be the machne administators account. (Typically admin/null).


            To configure accesss control for IPv4.
            start-address end-address

            Example: to specify accessible IPv4 addresses between 192.168.0.10 and 192.168.0.20:
            msh> access 1 range 192.168.0.10 192.168.0.20


            To clear all ranges.
            msh> access flush


            Quit telnet.
            msh> logout

            Then save the changes..

            Comment

            • zed255
              How'd ya manage that?

              1,000+ Posts
              • Dec 2009
              • 1024

              #7
              Originally posted by Holesaletech27
              Ok that makes sense. Tcs02--yes I've been able to access the admin mode and such. I've been looking for that area (for Access Control) but cannot locate it. I'd be happy to just zero it out, but I don't know where to do that! lol Anyone know?
              It is all zeros by default. Are you having a specific issue you believe this feature will solve?

              From the OP manual:

              Access Control
              This can be specified by the network administrator.
              The machine can control TCP/IP access.
              Limit the IP addresses from which access is possible by specifying the access
              control range.
              For example, if you specify the access control range as [192.168.15.16]-
              [192.168.15.20], the client PC addresses from which access is possible will be from
              192.168.15.16 to 192.168.15.20.
              Limitation
              ❒ Using access control, you can limit access involving LPD, RCP/RSH, FTP,
              IPP, DIPRINT, Web Image Monitor or DeskTopBinder. You cannot limit the
              Monitoring of SmartDeviceMonitor for Client.
              ❒ You cannot limit access involving telnet, or SmartDeviceMonitor for Admin,
              when using the SNMPv1 monitoring.
              1 Open a Web browser.
              2 Enter "http://(machine's-address)/" in the address bar to access the machine.
              3 Log onto the machine.
              The network administrator can log on using the appropriate login user name
              and login password.
              4 Click [Configuration], click [Security], and then click [Access Control].
              The [Access Control] page appears.
              5 In [Access Control Range], enter the IP addresses from which access to the ma-
              chine is permitted.
              6 Click [Apply].
              Access control is set.
              7 Log off from the machine.
              Reference
              For details, see the Web Image Monitor Help.

              Comment

              • Holesaletech27
                Trusted Tech

                100+ Posts
                • Jul 2009
                • 101

                #8
                wow, thanks for the great info... Yes a cust. bought this machine from us(dealer) and their IT's say its broke because the ranges are set. And for whatever reason the techs that work there can't figure it out... So, I was forced to swap the controller, now Im was stuck with the issue... lol I'll give this a go and update on how it worked...

                Comment

                • CSI
                  Technician

                  50+ Posts
                  • Oct 2008
                  • 73

                  #9
                  Originally posted by Choro1dal
                  The only way I have managed to configure access control ranges on Ricoh MFD's is by using telnet. It's not as cuddly as WIM but it gets the job done.

                  From a command prompt (XP):
                  (If you are using Windows Vista, you must enable the telnet server and telnet client beforehand)

                  Use the IP address or the host name of the machine to start telnet.
                  % telnet “IP address”


                  Enter user name and password.
                  This will be the machne administators account. (Typically admin/null).


                  To configure accesss control for IPv4.
                  msh> access ID range “start-address end-address

                  Example: to specify accessible IPv4 addresses between 192.168.0.10 and 192.168.0.20:
                  msh> access 1 range 192.168.0.10 192.168.0.20


                  To clear all ranges.
                  msh> access flush


                  Quit telnet.
                  msh> logout

                  Then save the changes..
                  Sorry to up this post but with this manipulation you come to save me my life this afternoon on a MPC3300. thank a lot.

                  Comment

                  • kkwong0209
                    Technician
                    • Dec 2009
                    • 45

                    #10
                    Re: Ricoh MP4500 config question

                    Hi, I have MPC2500 which created access control range 1 to 5 by previose owner. How im going to delete it from MFP? now i cannot access the ip adress from computer too.

                    Urgently need help

                    Thanks

                    Comment

                    • CSI
                      Technician

                      50+ Posts
                      • Oct 2008
                      • 73

                      #11
                      Re: Ricoh MP4500 config question

                      Originally posted by kkwong0209
                      Hi, I have MPC2500 which created access control range 1 to 5 by previose owner. How im going to delete it from MFP? now i cannot access the ip adress from computer too.

                      Urgently need help

                      Thanks

                      Try with a laptop and configure it on the same IP range. Access the Web Image Monitor and loging with "supervisor" (no password) to change the password "admin" (no password)
                      Desactivate all identification restriction


                      Then try the procedure described by Telnet Choro1dal

                      Comment

                      • kkwong0209
                        Technician
                        • Dec 2009
                        • 45

                        #12
                        Re: Ricoh MP4500 config question

                        access control range 1: 172.024.008.005 - 172.024.008.005
                        access control range 2: 172.024.010.059 - 172.024.010.059
                        access control range 3: 172.024.009.041 - 172.024.009.041
                        access control range 4: 172.024.010.145 - 172.024.010.145
                        access control range 1: 134.200.096.008 - 134.200.096.008

                        Above are access range from my MPC2500.

                        So my machine ip address i set as 172.024.008.005 and my laptop set as 172.024.008.006.
                        From machine ping to laptop no problem but cant ping from laptop to machine. What is a problem.
                        I also able to set a scanner folder by SMB.

                        From cmd or telnet, i still cannot access to my machine. I did follow step by step from your advice.
                        Is there is any mistake from me??
                        What should i do (base on info i provide above)?

                        Comment

                        • rthonpm
                          Field Supervisor

                          2,500+ Posts
                          • Aug 2007
                          • 2847

                          #13
                          Re: Ricoh MP4500 config question

                          Originally posted by kkwong0209
                          access control range 1: 172.024.008.005 - 172.024.008.005
                          access control range 2: 172.024.010.059 - 172.024.010.059
                          access control range 3: 172.024.009.041 - 172.024.009.041
                          access control range 4: 172.024.010.145 - 172.024.010.145
                          access control range 1: 134.200.096.008 - 134.200.096.008

                          Above are access range from my MPC2500.

                          So my machine ip address i set as 172.024.008.005 and my laptop set as 172.024.008.006.
                          From machine ping to laptop no problem but cant ping from laptop to machine. What is a problem.
                          I also able to set a scanner folder by SMB.

                          From cmd or telnet, i still cannot access to my machine. I did follow step by step from your advice.
                          Is there is any mistake from me??
                          What should i do (base on info i provide above)?
                          Set your laptop's IP as 172.24.8.5 and change the copier's to 172.24.8.6 and you will be able to access the machine. Just set all of the IP addresses to 0.0.0.0.

                          Comment

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