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  1. #1
    Technician psteelers's Avatar
    Join Date
    Feb 2015
    Edmond, OK
    Rep Power

    HP M630 30.03.23 scanner calibration error

    Hi all. I have a HP M630z that has an error of 30.03.23 scanner calibration failure. According to tech support, the web and apparently HP, this is fixed by replacing the flatbed scanner assembly. I have and it didn't. OK, now before I replaced it I had updated firmware, reseated all cables from formatter and to scanner. Even reseated formatter itself.
    After replacement, it booted right up into same error code. I again reloaded firmware, checked all connections and did a scanner calibration just in case. It of course failed. Tech support is suggesting replacing scanner board as you transfer it between scanner assemblies during replacement. A very outside possibility might be the formatter.
    The printer portion works perfectly, just when scanning, copying, etc. You get massive lines down pages. Lines are about 5/8 inch apart with about a 2 inch "smudge" streak down left side.
    Has anyone had any luck with this issue?

    Thanks in advance

  2. #2
    Master Of The Obvious 10,000+ Posts
    HP M630 30.03.23 scanner calibration error

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Lapeer, Michigan
    Rep Power

    Re: HP M630 30.03.23 scanner calibration error

    Have you cleaned the second side slit glass, and white reference for the second side. You do have to reboot the device to clear the error once it's been cleaned. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


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