Bizhub C 253 Scan/Fax Button not working

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  • augustinermonch
    • May 2025

    #1

    [Misc] Bizhub C 253 Scan/Fax Button not working

  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #2
    Re: Bizhub C 253 Scan/Fax Button not working

    check the HDD is turned on and operational.

    without it these functions are impossible

    Comment

    • augustinermonch

      #3
      Re: Bizhub C 253 Scan/Fax Button not working

      Hello,
      how i can check the HDD ?

      Is the Machine Working without an HDD ?

      How to install an HDD ?

      THANK YOU

      Screen Shot 2015-07-28 at 11.58.18.png

      Comment

      • Tech Helpdesk
        Trusted Tech

        100+ Posts
        • Jul 2015
        • 112

        #4
        Re: Bizhub C 253 Scan/Fax Button not working

        Originally posted by augustinermonch
        Hello,
        how i can check the HDD ?

        Is the Machine Working without an HDD ?

        How to install an HDD ?

        THANK YOU

        [ATTACH=CONFIG]30053[/ATTACH]

        Has the fax option been attached to the machine ??

        Comment

        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009

          #5
          Re: Bizhub C 253 Scan/Fax Button not working

          With or without a fax, the scan/fax button should respond...Print out the network config sheet, the HDD should be listed as installed. The HDD must also be formatted correctly. These MFPs came with HDDs but some companies remove them for security concerns before reselling them. Emujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

          Comment

          • augustinermonch

            #6

            Comment

            • Copier Addict
              Aging Tech

              Site Contributor
              10,000+ Posts
              • Jul 2013
              • 14422

              #7
              Re: Bizhub C 253 Scan/Fax Button not working

              To see if it is physically installed, remove the left rear plastic cover and the metal cover behind it. The HDD should be there.
              To see if it is electronically installed, go into service mode-system 2-HDD-installed.
              Once installed do a logical format.

              Comment

              • augustinermonch

                #8

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22954

                  #9
                  Re: Bizhub C 253 Scan/Fax Button not working

                  So look at System2 > Option Board Set > HDD ... if it's set to Unset, just change it to Set. You may need to reload the video files. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

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