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  1. #1
    Field Supervisor 500+ Posts HenryT2's Avatar
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    FS-2020D Error Code F615

    We had a FS-2020D come in for repair. Original problem was constant jams. Found the cause of jams was a small piece of paper wedged in the 'guide, feed up ' in the duplexer.

    When cleared and could run an event log, I found several 6400 error codes at approximately 2K intervals. Then while running test prints, I got a " ERROR - POWER OFF F615 " error code. I could not find this code listed in the manual. After I power-cycled the printer and ran another event log: I found the following shown; F615 ; F46F ; and 6400 ; all at the same page count. Have any of you great techs had anything like this before, or any info on these codes?

    I will update the firmware and run more test prints, and see if this helps.

    Any input will be appreciated.

    Thanks

    "The Senility Prayer" . . .
    God grant me the senility to forget the people I never liked, the good fortune to run into the ones I do, and the eyesight to tell the difference.

  2. #2
    Master Of The Obvious 10,000+ Posts
    FS-2020D Error Code F615

    blackcat4866's Avatar
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    You won't find it in any manual.
    cf615: Report Page Generator: USV_RPG_ERR_FACTOR_STREAM (Stream access error). Re-load firmware.
    cf46F: PDL Interpreter: REN_INT_ERR_FACTOR_GENERAL (other general error). Re-load firmware.

    I think its a consensus. Re-load firmware. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    Field Supervisor 500+ Posts DWise's Avatar
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    Quote Originally Posted by blackcat4866 View Post
    You won't find it in any manual.
    cf615: Report Page Generator: USV_RPG_ERR_FACTOR_STREAM (Stream access error). Re-load firmware.
    cf46F: PDL Interpreter: REN_INT_ERR_FACTOR_GENERAL (other general error). Re-load firmware.

    I think its a consensus. Re-load firmware. =^..^=
    Just curious, how did you come across it if it's not in a manual?


  4. #4
    Master Of The Obvious 10,000+ Posts
    FS-2020D Error Code F615

    blackcat4866's Avatar
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    I'm a member of a Kyocera only forum, and the subject of the "secret" cf codes has been a frequent topic of discussion. Why the hell would an MFP manufacturer have certain "engineering" error codes, then not tell anybody what they mean? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  5. #5
    Field Supervisor 500+ Posts HenryT2's Avatar
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    Just an up-date........After up-dating firmware, I ran about 300 sheets duplex and about 200 from cassette with no errors. Thanks for the input Blackcat.

    "The Senility Prayer" . . .
    God grant me the senility to forget the people I never liked, the good fortune to run into the ones I do, and the eyesight to tell the difference.

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