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  1. #31
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Nov 2010
    Sunshine State QLD.
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    Re: yellow post it notes

    Quote Originally Posted by Lagonda View Post
    Well yes they could, model and serial number that don't match or appear in your data base and also forget to tell you that they have moved address.
    And worse if your already out in the field... The "secretary" doesn't bother to tell you any of the above, so you land on the door step at the old address tool bag in hand wondering why every one in the office has gone on holidays at the same time.

    And you make a mental note: --must thank the secretary for wasting 20mins of my day...
    And when the secretary finishes filing her finger nails; can you update the data base,and then phone the customer to apologies and tell them that I will be late. Oh! and can you call my psychic guru and tell him I won't be attending class any more. My psychic abilities are just not working...
    What if we could count the stars... , what number would you stop at...?"
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  2. #32
    Master Of The Obvious 10,000+ Posts
    yellow post it notes

    blackcat4866's Avatar
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    Jul 2007
    Lapeer, Michigan
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    Re: yellow post it notes

    I can hear it now: "There's nothing wrong with our machine. You must have the wrong place."

    I recall calling a customer to make an appointment. The young lady that answered the phone heard that I was from the copier company and told me that the person I needed to talk to was only available at 4:30 PM each day, and that I should call then. She thought that she was pretty funny, thwarting the cold-calling salesman from the copier company. After all, they're always closed at 4:00 PM.

    I thought this was pretty funny too. I called each evening at 4:30 PM and left a detailed message about how I'd like to come out and fix the copier. Nope, nobody ever answered. After about a week of this I got a call on my cell, from the party that had placed the original service call. "Where are you!!! etc, etc,..."

    I explained the specific instructions to call at 4:30 each day ... well it's hard to describe the sound I heard from my end of the phone. Sort of a bellowing. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #33
    teacher-guide-expert-guru 2,500+ Posts
    yellow post it notes

    zoraldinho's Avatar
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    Mar 2008
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    Re: yellow post it notes

    Sounds familiar.Btw..Tornado? Everithing ok?
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself

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