[Misc] Ricoh C3500 - total newbie with dumb questions ;)

[lilysdad]

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[TonerMunkeh]

Re: Ricoh C3500 - total newbie with dumb questions

A small list

ALWAYS run original toner. Make sure the fusing belt, oil supply roller and cleaning roller are in good shape. Print off an SMC - SP5990-004 and check the PM counters. If the drums are over 80k, they will need replacing. 160k for the devs. With regard to the admin password, log in as "supervisor" with no password, go to System Settings / Admin Tools / Program/Change Administrator / Administrator 1 / Change Password. Leave it blank and make sure you press OK to come out of the settings, not the user tools key or this won't work.

Also, print off a configuration page. User Tools / Printer Features / Config Page. Check "supported languages" at the top. You *may* be really lucky and it may have a Postscript card in it.

[lilysdad]

Re: Ricoh C3500 - total newbie with dumb questions

Thanks for responding! Where do I find the PM (preventative maintenance?) counters? SMC - SP5990-004

No clue what any of this means:

Printer Language: RPCS [3.3.25.1.2], PCL 5c [1.13], PCL XL [1.13]

Also - is it really that bad to use 3rd party toner? I just ordered some the other day...

[Boltaction]

Re: Ricoh C3500 - total newbie with dumb questions

You'll be able to get in and print out your logging data by entering service mode
Clear Modes - 1 - 0 - 7 - Clear/Stop key (hold key down until service mode appears)
Then Copy SP
Go to DataLog1 and then PM Counter Display

Or you can go into Mode, SP Print and then Logging Data which will show your PM Counters and Jam History

Good luck

[mikadonovan]

Re: Ricoh C3500 - total newbie with dumb questions

Usb printing is limited, if you hook it up to your network and use the Pcl6 driver you will have more options.

[copier tech]

Re: Ricoh C3500 - total newbie with dumb questions

As you got the machine dirt cheap I would spend a bit more on the machine & call out a Ricoh tech to give the machine a good service & clean a good tech will also update the firmware, even show you the basics to maintain it yourself in the future.
This would be money well spent!

[lilysdad]

Re: Ricoh C3500 - total newbie with dumb questions

Oh man... you guys freaking rock... for real!

Can't change the admin login "You do not have the privileges to use this function"

Total paper jam counter - 23 - I think I'm like 7 or 8 of these, lol

Image Transfer Belt & Cleaning unit replaced at 70323

Looks like it's still on the original CMY and I just installed the second K (3rd party..., ooops) as far as I can tell.

It has like 160k total prints. I honestly think it was only used to print receipts/contracts occasionally for a small loan business or something...

Was able to install the PCL6 driver and am using via USB - WAY more options - needed this

You guys won't believe how much I paid for this thing.... $50! lol

[lilysdad]

Re: Ricoh C3500 - total newbie with dumb questions

As you got the machine dirt cheap I would spend a bit more on the machine & call out a Ricoh tech to give the machine a good service & clean a good tech will also update the firmware, even show you the basics to maintain it yourself in the future.
This would be money well spent!

Any idea what that would cost? Know anyone in Atlanta that would barter or work for cheap? lol...

[copier tech]

Re: Ricoh C3500 - total newbie with dumb questions

Start a new thread i'm sure you'll find a tech in Atlanta

[slimslob]

Re: Ricoh C3500 - total newbie with dumb questions

Oh man... you guys freaking rock... for real!

Can't change the admin login "You do not have the privileges to use this function"

Total paper jam counter - 23 - I think I'm like 7 or 8 of these, lol

Image Transfer Belt & Cleaning unit replaced at 70323

Looks like it's still on the original CMY and I just installed the second K (3rd party..., ooops) as far as I can tell.

It has like 160k total prints. I honestly think it was only used to print receipts/contracts occasionally for a small loan business or something...

Was able to install the PCL6 driver and am using via USB - WAY more options - needed this

You guys won't believe how much I paid for this thing.... $50! lol

Try logging in to User Tools as supervisor with no password. The only thing that supervisor can do is change admin credentials.

As for the printing, does the does the finisher have a booklet stapler? If it does, there should be an option for booklet on the finishing tab of the driver preferences.

[TonerMunkeh]

Re: Ricoh C3500 - total newbie with dumb questions

Also - is it really that bad to use 3rd party toner? I just ordered some the other day...

Unfortunately, yes. These machines don't like it and toner pump failures occur regularly.

[lilysdad]

Re: Ricoh C3500 - total newbie with dumb questions

Thanks for all the great feedback everyone! Welp, I managed to blow up the USB control board in this thing - mistakenly plugged in the weird pronged power cord upside down, lol. Now time to find a used part I suppose to replace it.

Spent a little time in the manual and got it working over my home network now via Ethernet connected to my router, but it seems some of the better drivers aren't supported in that format.

ONE MORE BIG QUESTION if you'll all continue to appease me here! I'm having a tough time getting the paper to print dead center on 11x17. The side that feeds out of the printer last always has more margin (right hand side of paper) than the left side. It's minimal, but I'm making photo books with full page spreads. Any advice how I can correct this issue? On some of the pages you see the back side of another photo's gutter coming through slightly.

BTW - happens in both lower paper drawers and with all the various drivers I've tried. I'm putting 32 pound paper through it double sided, however it was still doing the same with 20 lb copy paper too. Any ideas how I can correct this?

Thanks for everything so far!!

[mikadonovan]

Re: Ricoh C3500 - total newbie with dumb questions

The procedure for adjusting the scanner and printer registrations are in the service manual. Just do a PDF search. Also, if you are copying, check the edit/color tab at the bottom of the screen and make sure there is not a margin set as default.

[lilysdad]

Re: Ricoh C3500 - total newbie with dumb questions

Thanks for all the help so far! I'm actually learning a few things now

I started getting magenta streaking in various parts of the white paper - printing BIG images on 11x17 double sided. Also getting the occasional black blotch or specs as well. I took out both drums and cleaned the charge rollers (smooth, hard black roller, right?) as well as the foam cleaning rollers with it. It got better for a few pages and just came back again.

I just ordered two new drum units off ebay. B2232027 RICOH AFICIO MP C2500 C3500 DRUM UNIT COLOR | eBay

Anything else I should be doing right now that you all can think of?

[TonerMunkeh]

Re: Ricoh C3500 - total newbie with dumb questions

I'd fit an ITB cleaning unit too. Make sure you make the appropriate change in SP3902 to tell the machine you're fitting the parts, then power off. The machine will set them up properly when it's switched back on.