When to write a machine off?

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  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #16
    Re: When to write a machine off?

    Originally posted by kingarthur
    I've written off a few...but only 1 straight out of the box, unpacked a Bizhub C224 not long after delivery, noticed it was "wet" inside & seemed to be a lot of condensation, checked the packaging there was no visible signs of water, spoke to our storeman, "oh yes"...he said..."it's just come off of the refrigerated truck"......spoke to konicaminolta...they sent a replacement...
    When they are taking up to much space. I needed to scrap healthy machine just because they are in the way.
    Also when the techs consider that a parts machine. The vultures feasts.

    Got a whole string of wet B36 machine straight out of the box. Dry on the outside and wet inside the packaging. Some are DOA with otherwise MFPB failure, PSU failure and or SSD malfunction. C9401 a problem because of vapour inside the scanner unit. They would die in the first 2 weeks in the field. I hate them but getting them changed out even within the warranty period the OEM would give parts out.
    Whatever

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    • nmfaxman
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1702

      #17
      Re: When to write a machine off?

      dd3_io-1.jpg

      Too dumb to own one. HISTORY!
      Why do they call it common sense?

      If it were common, wouldn't everyone have it?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22946

        #18
        Re: When to write a machine off?

        Originally posted by nmfaxman
        [ATTACH=CONFIG]31302[/ATTACH]

        Too dumb to own one. HISTORY!
        Hey, I hear that is a great way to warm your dinner! One of my co-workers actually caught an enduser in the act of warming pizza in the area under the bed of a Mita DC-313Z. I had always wondered about all the grease, and the great smell inside the machine. I wonder if the toner sprinkling improves the flavor of the pizza? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3930

          #19
          Re: When to write a machine off?

          Originally posted by nmfaxman
          [ATTACH=CONFIG]31302[/ATTACH]

          Too dumb to own one. HISTORY!
          You win - the worst I dealt with was some moron warming his donut on the platen glass of a Konica 7090.

          Comment

          • gneebore
            Senior Tech

            500+ Posts
            • Feb 2010
            • 555

            #20
            Re: When to write a machine off?

            Originally posted by Blizzoo
            Hm, I still have some Minolta analog who don't wanna die.
            I wrote off many printers and old copiers due to lack of parts, expensive parts and rats/kitchen bugs damage.
            Quite a few years ago I had a nice old Copystar 1435. The customer was told we were unable to keep her machine repaired since mita was no longer providing parts. Neither was katun. The customer, a lawyer btw, insisted that we maintain the machine since it was under service agreement. And the contract did not specify "maintain as long as parts are available." Well luckily this customer also had a tendency to ignore invoices, She went over ninety days past due on the contract renewal, which the dingaling secretary sent out after being told not too. Of course the customer called and demanded we come out and repair the machine, Once I found out that it was 90 past due I condemned the machine immediately. Seems idiot lawyer did not read the part of the renewal that all machines not under service for more than 60 days required a service inspection and repairs "required to maintain machine according to manufacturers specifications" No parts available no repairs made.

            Comment

            • lencombs
              Junior Member
              • Sep 2015
              • 8

              #21
              Re: When to write a machine off?

              I was moving a full size Ricoh color machine out of a Lawyers Office. Had to take it down a set of wooden stairs in the back of the office. Push the copier out of office onto the landing at the top of the stairs, and immediately the entire balcony collapsed with the copier and stair climber falling to the ground. Only a 250 pound copier but the lawyer said it was my fault for putting to much weight on the stairs which showed no sign of wear.

              Comment

              • Lagonda
                Service Manager

                Site Contributor
                1,000+ Posts
                • Aug 2008
                • 1649

                #22
                Re: When to write a machine off?

                When to write a copier off? when it's just spent 18 months in a coal mine in Central Qld being used by large hairy knuckled gentlemen in steel toe capped boots. Would have had to take them to a panel beaters to use a chassis aligning jig to get them straight again and wash the dust out with a fire hose.
                The salesmen had tears in his eyes when I told him he couldn't get them rebuilt and re-sell them S/H.
                At least 50% of IT is a solution looking for a problem.

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