Glossy Paper Stock Static cling removal

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  • btg
    Technician
    • Jan 2008
    • 14

    #1

    Glossy Paper Stock Static cling removal

    Hey Guys,

    We got some glossy stock paper for special print jobs here at work. The problem is that the printer is feeding multiple pages through at a time. The printer is a km c5500 pro. Anyways the problem has been nutted down to the paper stock. The paper stock seems to have a static charged clinging property to it.

    I was wondering if anyone else has had this problem before and if anyone has any simple remedies or suggestions to discharge the static on this paper?

    BTG
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999

    #2
    Nothing that I know of. Glossy stock is a headache in the making. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Dusterman
      Technician
      • Mar 2005
      • 20

      #3
      static...........

      Just a thought here ...........
      .
      Try putting a sheet of fabric softner in the same box as the paper [ test a few sheets first ......] and then leave for a few days .
      .
      BTW ......... do not put the softner directly on any of the sheets..... try a piece of plastic between them .............but do not wrap the paper or it will not absorb the fumes .
      .
      Just a thought ..........

      Comment

      • FRIDGEMAGNET
        Trusted Tech

        250+ Posts
        • Aug 2007
        • 377

        #4
        How about a can of petrol and a box of matches - man how I've wanted to do that with difficult paper stock.

        Comment

        • nmfaxman
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1702

          #5
          Feed one sheet at a time through the bypass tray.
          No more DSF.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

          Comment

          • pspahr
            Toner Schlep

            100+ Posts
            • May 2008
            • 227

            #6
            Can you give us a bit more? You say it is multi sheet feeding. Do you observe this via a jam in/around the registration area, fuser, or the finisher? Sounds silly, but we had a customer call in with a slug feed issue that always made it to the finisher stapler tray. Turns out that in the staple tray unit there were 4 white nylon strips designed to ease the movement of the paper down to the stapler unit for even stacking/stapling. These would build static and cause jams and mis-stacking. Removing them resolved the issue instantly and completely.

            /probably doesn't apply
            //could be construed as TMI
            VectorLinux---Check it out!

            Comment

            • btg
              Technician
              • Jan 2008
              • 14

              #7
              I can physically see the feeder grab multiple pages inconsistantly. Sometimes the bunches pass directly through but more often the pages get caught everywhere from fuser to finisher. The problem stems from the feeder grabbing more than 1 page at a time.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22999

                #8
                It's about the glossy coating coming off on the tires.

                Prove it to yourself. Clean the bypass tires. It will separate, for a while...then gradually start to multifeed or jam. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Scott_Lewis
                  Senior Tech

                  500+ Posts
                  • Mar 2007
                  • 519

                  #9
                  Thoroughly riffling the paper might help out with the multi-feed. That gloss does get all over the roller, too. Gonna have to clean up the paper feed rollers/seps. Might be worth teaching the operator to do this if they do a lot of glossy.

                  Had a call a couple weeks back where the operator correctly pointed out the problem was with the paper not feeding out of the interposer tray. I made a point to let her know she was spot on with where the problem originated. Turns out this was printouts fresh off of a color machine for the interposer on the big copier. Showed her how much static there was in that stack of paper and explained how that happens. I'll never have another call for that problem from that location. Gotta love it when the operator takes an interest and tries to understand what is going on with their copier.

                  Comment

                  • DadO
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Dec 2007
                    • 401

                    #10
                    I had a strange "issue" on c352. machine have 70k. month ago we put 10 pcs. of glosy paper 250 grm. Machine could handle it.
                    Next we couldn't feed more then 2-4 papers. On right side there is an clutch whit retainer leashed so clutch got 1cm lossy. I retained the retainer (excelant grama...sit down, u got 0) and feeding problem was gone....I bet this wont help u but give it a try

                    Comment

                    • beninmalibu

                      #11
                      Help with the Static

                      I had the same problem. I think it's also humidity holding the sheets together. What I do is prep the paper by placing it in a "jogger" to shake it up, then use a can of spray air to separate the sheets.

                      This fluffs up the stack and removes some humidity. I still have some jams, but it goes longer in between them.

                      Comment

                      • old-bonez

                        #12
                        wrong paper for a copier

                        Static is a real problem in the printing trade & we handle glossy paper all the time. The thiner it is the worse it gets. Here is a link that explains the very heart of the problem.



                        How to cure it on a friction fed device like a copier is even more difficult. There are numerous ways to dissipate the charge but basically nothing will work on a copier.

                        I have modified a friction fed collater to blast ionised air into the feeder stack right at the pickup point but I can't see this being done to a copier without voiding the warranty. Besides, the coating would probably build up on the feeder rollers

                        All you can do is work on how the paper is stored. Sure you can increase the humidity but this creates image problems on a copier.

                        Basically it boils down to the fact that it is the wrong paper for a copier.

                        Comment

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