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and what about the threads where the tech asks for help and doesnt tell you what machine they're working on
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".
I though mind reading was a prerequisite to copier service.
"You know that thing? Well it's not doing....well, what it's supposed to. Can you fix it?"
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
customer: "my printer doesnt work"
tech: "are the lights coming on? do you hear fans or motors turning?"
customer: "i dont know. Can you come fix it?"
makes me just want to "reach out and touch someone" and I'm not talking about in a friendly way either.
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".
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