Customers, getting smarter every day

[fixthecopier]

So my delivery guy told me that on more than one occasion, he has had to explain that the "2004" on the front of their new Ricoh copier is the model number and not the date it was made. Seriously? How many products do you buy that have the manufacture date stamped in the center on the front. Not really worried that a wave of intelligence will sweep over the country and put me out of work any time soon.

[Ratchet2501]

Re: Customers, getting smarter every day

I can't even recall how many times in the last year I've been doing this I've had half the machine's guts on the floor and I hear "I can't print can I?".

[KenB]

Re: Customers, getting smarter every day

Too bad that model number wasn’t a single digit.

In that case, it would have been an IQ detector.

[roho]

Re: Customers, getting smarter every day

I had a cust complaining today that the copy of the picture they just printed doesn't look as good as the print. Of course not, that is like taking a picture of a picture, plus why not just print the number of copies you need in the first place? Help us all!

[gneebore]

Re: Customers, getting smarter every day

So my delivery guy told me that on more than one occasion, he has had to explain that the "2004" on the front of their new Ricoh copier is the model number and not the date it was made. Seriously? How many products do you buy that have the manufacture date stamped in the center on the front. Not really worried that a wave of intelligence will sweep over the country and put me out of work any time soon.

Good one. Been a couple years since dealing with customers but this does bring back a few memories of the dumber things customers have asked for. Worst ones involved explaining that a correctable film ribbon is not a correction tape. And explaining why we do not make service calls for free when a charge customer has to replace the waste toner bottle because we delivered toner last week for the same reason and the message never went away.

[copyman]

Re: Customers, getting smarter every day

Or some how they are able to put waste toner back into empty toner bottle! You go out to troubleshoot CQ issue and they never mention they done that. Meanwhile 3 calls later you finally replace the toner & developer after nothing else worked!

I had one customer rewind used brother fax ribbons to use again. He had a contraption set up to rewind the roll. He's probably re-using his toilet paper too,

[fixthecopier]

Re: Customers, getting smarter every day

One time, on Ft. Bragg, I told a young soldier that there was a camera behind the touch screen that took their picture every time they press the start button. I was delivering toner to another machine two weeks later and look in that office and saw a soldier at the copier leaning back and turning his head as he pressed the start button.


When I was fairly new, I had a Minolta Di 620 that randomly left a box of lines like a bar code. The blade was not wiping the black patch. I didn't know that at first so I told them it was a test machine that was putting bar codes on the papers for tracking. After I figured it out and got a good blade, they reported that the bar code thingy wasn't working.

[gneebore]

Re: Customers, getting smarter every day

Or some how they are able to put waste toner back into empty toner bottle! You go out to troubleshoot CQ issue and they never mention they done that. Meanwhile 3 calls later you finally replace the toner & developer after nothing else worked!

I had one customer rewind used brother fax ribbons to use again. He had a contraption set up to rewind the roll. He's probably re-using his toilet paper too,

Been a while but there was a company that made correctable film ribbons for one time use on the old fabric ribbon selectrics. The ones that reversed and rewound the fabric in the ribbon case. Best thing was the new brand of ribbon only cost $1.50 while the fabric ribbons were about 5.00 dollars. Best part was my boss told me to bill them if they used improper supplies and called for the same thing more than twice. Which a few of them did over the years.

Had one or two of our earliest fax customers when we tried selling Brother ribbon fax machines try the same thing with rewinding the ribbons too. One even took the thermal paper rolls they had a case of and cut it into letter sized pages and used that in their new laser fax. Couldn't understand why it smelled so bad and the paper was completely black when it came out of the fax machine. Worked fine in the old machine they traded in.

[KenB]

[gneebore]

Re: Customers, getting smarter every day

Now where can I send the bill for cleaning the iced tea off of my monitor after reading that one.

[NeoMatrix]

Re: Customers, getting smarter every day

Or some how they are able to put waste toner back into empty toner bottle! You go out to troubleshoot CQ issue and they never mention they done that. Meanwhile 3 calls later you finally replace the toner & developer after nothing else worked!

I had one customer rewind used brother fax ribbons to use again. He had a contraption set up to rewind the roll. He's probably re-using his toilet paper too,

RE: Dunny Paper, the whole nine yards.

I was in work site tool box meeting when the topic came up about clogged toilets, and how much toilet paper is deliberately dumped down the toilet pans. I happened to walk in on one toilet cubical around the same time period the meeting happened, and I noticed the toiled clogged with excess paper. I proceed to explain to some of the 60 younger beef-cake stoic blokes that some of them need to lean how to wipe their ass properly, and stop using a whole roll of paper for one wipe. I said "stop scrunching the entire toilet roll up to the size of a soccer ball then wipe your dot with it once, and then drop it down in the pan".

One cheeky bloke proceed to dress me down, so I stood up in front of their entire meeting an said " Using the pointer and middle fingers in a scissor action, you roll off 4 perforated sheets of paper from the toilet roll, you wrap it around the <scissor action> two fingers to fold it, slide it off your fingers an wack it up the sunshine valley, and then wipe!.

WELLLL!!! you should have heard the laughter!!!!... The record now stands at that site were they have officially taught their staff how to wipe their ass.

I believe the toilets have been clog free from that day on...

The above is real fact.... no joke....